Quality Connection
News and Updates for Brokers
March 12, 2020
Network Change
Because QualChoice is now under the ownership of the Centene Corporation, which operates in Arkansas as Arkansas Health & Wellness and Arkansas Total Care, QualChoice members will be transitioned to Centene’s Arkansas (Novasys) network effective in June, 2020.

Most, if not all, QualChoice providers are expected to participate in the Centene network, and disruption should be minimal. Members will be notified of any discrepancies or gaps and directed to alternate providers well before the effective date. New QualChoice ID cards will be mailed to all members. 

There will be no other changes to QualChoice operations. You will still work with the same QualChoice staff. Member benefits will not change and members will reach the same customer service and account staff when they call. 
What You Need to Know About Coronavirus
Coronavirus disease 2019 (COVID-19) is an emerging illness. Many details about this disease are still unknown, such as treatment options, how the virus works, the total impact of the illness, and many other factors. Get tips and links to learn more .
Enrollment Updates 
Terminations require a completed Termination Form and other enrollment updates require a completed Change Form. Both can be found at QualChoice.com.
Supplemental Tax Reporting Data
For help in completing tax forms, employer enrollment data may be downloaded from the My Account home page at QualChoice.com. For questions or concerns, contact your Account Service Representative .
2019 Health Coverage Tax Forms
Review which tax forms   members should use for each of these plan types:
  • Employer Group
  •  IQChoice Individual/Family
  •  Arkansas Works
  •  Health Insurance Marketplace
Updated Forms
Spread the Word
Make sure you are using current QualChoice forms, please download from the Broker Forms page at QualChoice.com each time you need to use one.
Online reviews are important! Please encourage your satisfied QualChoice clients to post a Google review. We appreciate your help!
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