November 2018

Message from our Board Chair  Happy Thanksgiving
We are fast approaching the holiday season when everything seems to move at an accelerated pace, and time becomes a luxury.  I have to stop, take a breath and reflect on all the wonderful things I have to be thankful for.
I recently had the pleasure of traveling to Egypt on a special tour with one of our wonderful PTOs. Each day of that tour left me in awe of the amazing sites we visited, and so grateful and thankful for the freedoms, privileges and relationships that I sometimes take for granted. Travel truly makes you realize what a tiny place you occupy in the world, and that sometimes the world can be changed by your example and contribution and not just your opinion. So, thank you to my Heritage family for helping me open my eyes to the world, and for the support, friendship and love that has helped make me and our club so successful.
I look forward to seeing all of my old friends at conference, and to meeting and making new ones!  It is not too late to register and join us in March!
Val Kelsey, CBCD
Tip of the month

There are many great reasons to form a Peer Networking Group.
  • Share best practices
  • Discuss current issues
  • Develop new ideas
  • Share successes and challenges
  • Form travel alliances
HCI encourages our bank club directors to reach out to each other for assistance at any time, but an organized Peer Network is a great way to make it a regular practice to do so. We have put together a terrific guide to help you establish a peer network in your area.  

Check out all of the great ideas on the HCI best practice document titled Peer Networking Guidelines

As an HCI member you have unlimited access to a ll of our Best Practices documents on the member-only page of the HCI website with your member Log-In credentials. 
This, as well as all of our Best Practices documents, is only accessible to our members.  Not a current member? Renew your membership or apply for a new membership today.  Contact Tina at 952-835-6543.

You won't want to miss Peer Group 
Join us for networking, learning and fun at the only conference in the country designed especially for bank club directors.
All bank c lub directors should come to conference each year if possible.  Where else can you get new education, great motivational speakers, and forms to help you be more efficient.  Also, some of the best PTOs and vendors in the country to help plan your next adventure.  And last but not least, a network of other directors who support and encourage each other always.  It's just like a big family!!!
-Renee Zaiser, CBCD Two Rivers Bank & Trust, Burlington, IA
March 11 -15, 2019
Sarpy County (Omaha), Nebraska
featuring a Pre-FAM Tour March 8-11
We have some great education sessions planned for you to help you be the best club director you can be.
  • Succession planning - hear from your peers who have successfully planned for retirement.
  • Motorcoach activities - get new ideas for keeping your passengers entertained.
  • Travel apps - discover helpful new apps to use on tour.
  • Legal review - hear from a banking attorney about lega protections for your club.
  • Storytelling - learn how to tell stories and engage your listeners.
  • And more!
We also have great discounts for bank presidents, succession delegates, and additional delegates from the same bank.  Contact Tina to learn more about these cost saving specials.
Learn more on the HCI home page , or go directly to the Peer Group  site to sign up today.

Member Spotlight: Delilah Johnson and Sheila Sturdefant
The Seymour Bank
Seymour, MO
Delilah Johnson

The Seymour Bank's Seniority Club was started in 2012 by Delilah Johnson. She has worked for the bank for 24 years, but she has done so through 3 separate stints, starting when she was a senior in high school when she stayed for four years before going to work for a bigger bank in Springfield. She returned to The Seymour Bank for another 14 years before going back to the bank in Springfield a second time where she was their senior club director. In 2012, she had the opportunity to return to Seymour to start their brand-new club, and has been enjoying growing that c
Sheila Sturdefant
lub ever since. While she is full-time with the bank, she is only part-time with the club. But, she has the good fortune of having a fabulous  a ssistant, Sheila Sturdefant, who volunteers to serve alongside her and accompanie s her on their trips. Sheila retired from the post office after 30 years when a broken hip kept her from being able to continue on there. She started helping Delilah in 2015, and they both have been enjoying the mutually beneficial arrangement ever since.

Their club does seven trips a year, and they sell out quickly. The mystery trips are extremely popular, and they had to take a second motorcoach this year to fit everyone who wanted to go. Delilah teases her customers with hints, and makes a game of guessing the destination. They are planning their first international trip for 2020 now that her members are accustomed to the travel and are looking for more.

Delilah recently joined HCI after meeting Ted at Missouri Bank Travel this year. She was intrigued by the great ideas he had for helping Club Directors. She also likes the idea of being able to commiserate with other directors who "get" that she's not on vacation when she's on tour with a group.

The Seniority Club is growing because Delilah stays "in their face" all the time with newsletters, monthly seminars and other fun events. The highlight is the annual party that they host to announce the new club calendar for the upcoming year. She keeps it fun and lively as she reveals their planned trips and events while giving away prizes and discounts.

FUN FACTS!! Sheila was her high school's mascot "Bulldog" when she was a kid. Delilah cheated death in 2015 when she was diagnosed with a rare lung disease (CTEPH) and received treatment in San Diego at one of only two hospitals in the world that perform the surgery to remove blood clots that had attached to her lungs. She is grateful to have survived and be able to continue to serve her members.
Partner Profile: Greater St. Charles CVB

Chandler Hill in Historic Missouri Wine Country
Lewis and Clark in Frontier Park
Saint Charles, Missouri, the oldest city on the Missouri River, provides a unique historical perspective, beautiful sites, friendly people and a pace just a little slower than that of the big city. The town was founded in 1769 by a French Canadian fur trader named Louis Blanchette and given the name Les Petites Cotes, meaning "The Little Hills." It soon grew into a thriving riverfront trading center for a young America.

Meriwether Lewis and William Clark met here in 1804 to begin their famous Expedition. In fact, Saint Charles became a stop for many pioneers to replenish supplies before departing into new territory on their journeys westward on the Boone's Lick Trail. This route became the starting point for the Santa Fe, Oregon, and California Trails.

Visitors today feel as though they are stepping back into the 1800s along the brick paved fourteen block Nationally Registered Historic District which contains over 90 craft, antique, and specialty shops, as well as over 30 unique restaurants. Explore the historic district with Missouri's First State Capitol, the Lewis & Clark Boat House and Museum, the Foundry Art Centre, and the Shrine of St. Phillippine Duchesne.

Besides its rich history, St. Charles has so much more to offer - first rate hotels and more than 175 restaurants. Be assured that our group accommodations are far more comfortable and convenient than the riverbank campsite we provided for the Lewis & Clark "group tour" back in 1804!

A short drive into St. Charles County takes you to the oldest American Viticultural Area in the United States. Share a bottle of award winning wine at any of a dozen wineries as you enjoy the picturesque surroundings of the Missouri River Valley from a hilltop terrace. Historic Missouri Wine Country is also where you'll find the region's most popular historical attraction, the Historic Daniel Boone Home at Lindenwood Park. The nearly 300 acre site includes the home where Daniel spent the last years of his life with his son Nathan and his family. The home overlooks Boonesfield Village, a simulated town comprised of more than a dozen 19th Century buildings. Each building originated from within 50 miles of the property.  
Looking to immerse yourself in the culture of the area? Saint Charles offers musical events, parades, art shows, and ethnic festivals throughout the year. We begin the year with the "Fete de Glace, Festival of Ice" (ice carving competition), the Missouri River Irish Fest (music, storytelling, athletics, and food), Riverfest (4th of July celebration with a parade, food, music, carnival rides, and fireworks), Festival of the Little Hills (craft and food festival), MOsaics Fine Art Festival (artist exhibits and sales), Oktoberfest (German heritage celebration with a parade, music, food, and car show), Legends & Lanterns: A "Spirited" Journey Through Halloween History (our newest festival offering the vintage charm of Halloween in the 1910s - 1930s), and Christmas Traditiions┬« (this month long festival, that has been in existence for over 40 years, celebrates the best of the holiday season).   

The Greater Saint Charles Convention & Visitors Bureau is here to make sure your group enjoys its trip to the fullest. Whether you are looking for a place to stretch your legs for a short time while on your way through, a day trip, one night, or a multi-night (hub & spoke) destination, we'll be happy to help you plan your group's itinerary.  
Our suggested itineraries along with promotional materials on the area's many attractions, hotels, restaurants, shops, and special events is the perfect place to get started on planning your visit to St. Charles.
If you're imagining what it was like for the frontiersmen, settlers, and merchants who have walked the same streets over the past two centuries, let our guides, in period dress, step aboard your coach and make history come alive for your group. This tour is complimentary when you overnight at one of our partner hotels.
St. Charles has so many things to do, your group will be beg you to return again and again. Discover a place that has been welcoming visitors since 1769!
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