New Beginnings Program Quarterly

news & updates

September|2026

Painting a Legacy Together:

A Day Powered by Community

As part of the building beautification project ahead of the 50th anniversary in 2027, Easterseals Rehabilitation Center’s murals came to life in the most meaningful way—through the hands of our community. Nearly 100 volunteers joined together for a powerful day of service, creativity, and connection, transforming a vision into something lasting and deeply personal.


We are incredibly grateful to our partners and volunteers, including members of the Rotary of San Antonio, The San Antonio Area Medical Foundation, Aria Productions, Project Mend, The MAC, the UTHSCSA Schools of Nursing and Occupational Therapy, PAM Health, Patients Choice Medical, United Way, local students, ESRC board members, leadership, staff, and families. Your presence made this day truly special.


At the heart of the mural is the artwork itself—beautiful, integrated pieces created by individuals, with their families and therapists, enrolled in our Early Childhood Intervention (ECI) and New Beginnings programs. Their contributions ensure this mural is more than art; it’s a reflection of the lives we serve and the community that surrounds them.


This incredible project was led by local artist, philanthropist, and public servant Paul Garro, whose vision and generosity brought it all together.

Together, we didn’t just paint a mural—we created a legacy.

Tips for Making Small Talk

What Is Small Talk? Small talk is casual conversation about everyday topics. Whether you are going back to school, starting a new job, or moved to a new city, small talk helps people feel comfortable and build relationships. The basic components of small talk are eye contact, smiling, greeting, and introducing yourself. Beyond that the conversation does not have to be too interesting or deep. The goal is to create a friendly connection. Common small-talk topics include:

 

  • The weather
  • Work or school
  • Hobbies
  • Food and restaurants
  • Travel
  • Movies, music, or sports
  • Weekend plans
  • Current activities

 

Tip #1: Start With an Easy Question. A simple question is often the easiest way to begin. Choose one question and imagine asking it to a classmate, coworker, or stranger at an event.

 

  • “How's your day going?”
  • “How do you know everyone here?”
  • “Have you been here before?”
  • “What have you been working on lately?”
  • “Do you have any plans for the weekend?”

 

Tip #2: Ask Open-Ended Questions. Questions that can be answered with yes or no can make conversations stop quickly. Useful question words include what, where, how, and why.

 

Closed: “Do you like your job?”

Open: “What do you like about your job?”

 

Closed: “Did you travel recently?”

Open: “Where did you travel recently?”

 

Tip #3: Listen for Something to Follow Up On. Good small talk isn't just about asking lots of questions. Listen to the answer and choose one detail to explore.

 

A: “I went hiking last weekend.”

B: “Oh, nice! Where did you go?”

 

A: “I'm learning to cook.”

B: “Really? What have you learned to make?”

 

A simple formula is:      

Listen → Notice a detail → Ask a follow-up question

 

Tip #4: Share Something About Yourself. A conversation can feel like an interview if only one person asks questions. After asking a question, share a little information about yourself. The key is to share a little, not everything.

 

A: “What kind of music do you like?”

B: “Mostly jazz and pop. How about you?”

A: “I'm more into rock. I listen to it when I work out.”

 

Tip #5: Use the “FORD” Topics. When you don't know what to talk about, remember FORD. Use judgment with personal topics. Family and dreams, for example, may not be appropriate with someone you've just met.

 

F — Family: “Do you have any brothers or sisters?”

O — Occupation: “What do you do?”

R — Recreation: “What do you like to do for fun?”

D — Dreams: “Is there anywhere you'd like to travel?”

 

Tip #6: Don't Worry About Being Perfect. Small talk can feel awkward, especially when you're speaking a second language. You don't need perfect grammar or the perfect response. Focus on:

 

  • Being friendly
  • Listening carefully
  • Showing interest
  • Asking simple questions
  • Keeping the conversation going

 

A short pause is completely normal.

 

Tip #7: Know How to End the Conversation. You don't have to continue a conversation forever. It's useful to have a polite ending ready.

 

  • “It was nice talking with you.”
  • “I've really enjoyed chatting with you.”
  • “I should get going, but it was great talking to you.”
  • “I'll see you around!”
  • “Have a great rest of your day!”


Practice Activity

 

For a quick review, remember these five rules:

 

Ask → Listen → Follow up → Share → End politely

 

The most important tip is simple: be curious about the other person. Good small talk isn't about having fascinating things to say; it's about making the other person feel comfortable and showing genuine interest.


Partner Spotlight - Groomer's Seafood

Groomer’s Seafood has been a valued partner of the New Beginnings Program for more than 20 years. The relationship began when the company hired one of our customers—and has grown into a lasting commitment to inclusive employment. Since then, Groomer’s has welcomed many individuals from our program into its workforce.


This month, two of our customers celebrate 20 years of employment with Groomer’s Seafood—a testament to the company’s supportive environment and long-term investment in its employees. Their team consistently goes the extra mile to ensure individuals not only secure jobs, but succeed in them.


Founder Mr. Gilbert Groomer set the tone for this culture of care. Known for advocating on behalf of employees—especially when they faced barriers to medical care—he often shared that his business had been blessed, and he felt a responsibility to give back.


In addition to hiring, Groomer’s Seafood supports New Beginnings through event sponsorships, including the Annual Groomer’s Seafood Luncheon at Fogo de Chão. Their generosity has impacted countless individuals, and we are grateful for their enduring partnership. 

Employee Spotlight-

Carlos Medina


Carlos Medina has worked with Easterseals Rehabilitation Center (ESRC) since 1987. He was the first person hired to provide services to adults with disabilities at ESRC. Two years later he joined the very first team to form the New Beginnings Program in 1989.


Since then, he has been providing job placement services to individuals with disabilities. He has placed individuals in employment throughout the greater San Antonio area, and has established a unique network of employers that work directly with him to hire individuals from the New Beginnings Program.


Carlos initially began working with people with disabilities with the Epilepsy Foundation. After that he went to work for Goodwill of San Antonio, where he first discovered his passion for job placement. He then worked with Texas Rehabilitation Commission (now Texas Workforce Commission Vocational Rehabilitation). 


It is safe to say that Carlos found his calling in helping individuals find and maintain employment, as demonstrated by over 50 years of commitment to job placement. Carlos often states that although he helps many people find employment, he still doesn’t know what he wants to do when he grows up. This is an example of how he is still as excited today, to do the work of job placement, as he was when he first started this journey.

Heart & Voice: Advocating for Tomorrow, is a segment in our newsletter dedicated to highlighting advocacy opportunities for young adults with special healthcare needs and their families. This feature will educate and inform our customers and their family members about current issues, policies, and initiatives that directly impact their care and well-being. Whether you're new to advocacy or looking to stay engaged, Heart & Voice will empower you with the knowledge and tools to make your voice heard and help shape a better future.

Disability Rights Texas


Mission, Vision, and Values

Because people with disabilities are at a greater risk for abuse, neglect, exploitation, and violation of legal and human rights, protection and advocacy organizations like Disability Rights Texas are needed. We help people with disabilities understand and exercise their rights under the law, ensuring their full and equal participation in society.


Mission:

Our mission is to advocate for, protect and advance the legal, human and service rights of people with disabilities.


Vision:

People with disabilities are respected, empowered, and equal participants of an inclusive society.


Values:

  • People with disabilities have basic human needs that are no different from those of all people.
  • They have a right to freedom from neglect, exploitation, discrimination and isolation, and a right to be included in all aspects of their communities.
  • Disability is a natural part of the human experience.
  • Disability does not diminish the right to live independently or to exert control and choice in your life.


Interested? Learn more here.

Upcoming Events


  • Halloween Door Decorating Contest


  • Thanksgiving Luncheon




2203 Babcock Road
San Antonio, TX 78229

phone: 210.614.3911
fax: 210.625.3162