It has been two years since I shared a year-end roundup with you.
The last missive I sent started with: 2020 blew in with the stink of a skunk in a crowded elevator. It was the first year of COVID and it brought the uncertain smell of change that included ‘remote meetings’, working from home, and finding a new normal.
The Zoned continued to make a difference being more by making news, making history, leading innovation, and adapting smartly.
2021 blew in with the magic of medical intervention and a minor miracle delivered courtesy of the innovation of Edwards Lifesciences. On Dec 8th, I received a TAVR – a heart valve to address my aortic stenosis. I left the hospital the next day and have been enjoying a re-vitalized ‘new normal’ ever since. This marked the first time the ‘coach’ became a patient within the Zone community. It was my honor and pleasure to talk about it with Edwards Quality leaders, Gary Sorsher, Dr. Thomas Morrissey, and Dr. Wendell Smith. The smiles tell the story – this is a team that lives their credo:
patients first.
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