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Homeless and housing programs are increasingly supporting older adults who may be experiencing medical decline, cognitive impairment, behavioral health changes, or other forms of decompensation. Providers often have questions about when an elder is in crisis, how to respond, and which community systems can offer appropriate support. This training brings together experts from the field to provide a comprehensive overview of available resources and clarify how each program functions.
Participants will learn the real role and scope of Elderly Protective Services (EPS)—including debunking common myths and misunderstandings—along with practical guidance for making referrals and supporting client safety. The training will also introduce home care services available through DSS, how they can support aging tenants, and how they intersect with housing programs. Additionally, providers will gain an understanding of the DMHAS Nursing Home Diversion and Transition Program and how it can assist with complex medical, cognitive, or behavioral health needs.
The session concludes with a Q&A to ensure staff leave with clear, actionable information to navigate elder crises more confidently and effectively.
Presenters:
Amy Dumont, LCSW, Behavioral Health Clinical Manager
CT Department of Mental Health and Addiction Services
Effie Morris-Ferguson, Manager
CT Department of Social Services
Dorian Long, Social Services Program Administration Manager
CT Department of Social Services
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