The course, designated for a maximum of 0.5 AMA PRA Category 1 Credit™, provides guidance in developing and implementing best practices for culturally sensitive care in the home environment and within the workplace. While the course targets home-based primary care (HBPC) providers and those interested in HBPC, non-clinical staff members can also benefit from understanding implicit bias as they support interactions with patients and caregivers (such as scheduling or billing), while those in leadership will learn how to better engage and retain high-performing, diverse teams.

“There is sometimes hesitancy to learning about or discussing topics that make us uncomfortable, such as addressing biases,” Tufano said. “But this is a real opportunity to step into the shoes of another, make new connections, and find understanding in others’ lived experiences. This online course gives learners an outlet to explore these topics with a focus on home-based primary care.”

“DEI is a complex issue that requires a broad and multifactorial approach,” said Margaret Cordes, MPH, Director of Education at HCCI. “This course offers a way into having more challenging conversations about the topic. It also encourages learners to have an organizational mindset by engaging the entire team as well as the patient caregivers. Various perspectives are explored using HBPC scenarios, including understanding the power dynamics of providing care in the home, familiarization with patient customs and cultures, and DEI initiatives for employee recruitment and retention for HPBC practices.” 
 
Visit the newly redesigned “Online Course” page on our website to see our full list of offerings.