Metrics for IT Management
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Here are our latest free metrics and reports. If you like what you see, please consider
becoming a Computer Economics subscriber. A website subscription gives you full access to all of our latest research including over a decade of archived metrics.
Frank Scavo, President
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Our annual Technology Trends survey is now underway. You can participate by responding to our short survey about your organization's technology adoption plans.
What's in it for you? Complete the survey and we'll send you a free copy of this major report, which will otherwise only be available to our clients, or for purchase on our website for $995.
Technologies this year include cloud computing, mobile apps, data warehouse, HCM, ERP, CRM, and 6 other new and popular technologies.
See if you qualify, and take the 15-minute survey now →
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While the percentage of organizations outsourcing data center operations remains relatively low, those that do outsource some or all of their data center generally find it improves IT service levels.
In this Research Byte we examint the oursorcing profile for data center outsourcing.
Continue Reading →
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The importance of the IT business analyst appears to be rising again after suffering a momentary retreat during the early part of the recovery period.
This Research Byte shows the five-year trend in staffing of this function as a percentage of the IT staff.
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Data management personnel as a percentage of the IT staff has been rising, but only slightly, over the past five years as organizations continue to expand their business intelligence capabilities and tighten security.
This Research Byte analyzes the trend.
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Major Reports and Publications
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Download sample pages, summaries, and free content from our major annual studies.
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IT Spending and Staffing Benchmarks 2015/2016
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Developing, presenting, benchmarking, and defending information technology spending or IT employee staffing levels can be a difficult exercise. Our IT Spending and Staffing Benchmarks study makes the job easier by providing hundreds of useful ratios, statistics, and other IT cost metrics.
We provide IT spending and staffing metrics by industry sector and organization size for businesses and governmental organizations in North America, based on our annual in-depth survey of over 200 IT executives, now in its 25th year.
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IT Staffing Ratios: Discounted Report Bundle
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What are typical staffing levels for various IT jobs? Are you understaffed or overstaffed in each of these IT positions? Can you justify additional headcount, or should you be cutting staff?
To answer these questions, we're continually updating our special publication, IT Staffing Ratios: Benchmarking Metrics and Analysis for 14 Key IT Functions, which bundles our entire collection of IT staffing ratio reports.
This special bundle, now expanded to over 120 figures and more than 230 pages, is offered at a 68% discount over the cost of these 14 reports if purchased separately.
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IT Outsourcing Statistics
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How many IT organizations are outsourcing particular functions and how much work are they actually outsourcing? Is the trend up or down? What percentage of the typical IT budget goes to outsourcing, and how do costs and service levels for outside service providers compare to doing the same work in-house?
Our major study, IT Outsourcing Statistics 2014/2015, answers these questions, based on our annual survey of more than 200 IT organizations in the U.S. and Canada.
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Worldwide Technology Trends
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Information technology is continually evolving. Some new technologies are adopted quickly, others move slowly into the mainstream, and still others become hot topics only to vanish because of a lack of real business value. IT initiatives can come in and out of fashion with astonishing rapidity as vendors push the next big service, solution, or strategy. Only with time can IT executives know for certain which emerging IT initiatives will have staying power and which will fall short of the initial hype.
The study examines adoption trends, investment activity, and customer experience of 14 new and popular technologies , including seven that fall broadly into the category of business systems and eight infrastructure technologies.
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IT Management Best Practices
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What do the best run IT organizations have in common?
In this study, we examine the growth and maturity of 30 IT management practices to raise awareness of these best practices, provide benchmarks, and help justify investments in IT process improvement.
These 30 best practices are organized into four major categories: IT governance practices, IT financial management practices, IT operational management practices, IT security practices, and application development practices.
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Our IT Salary Report, provides salary data for 69 specific IT job functions for more than 400 U.S. metropolitan areas, in a searchable Excel workbook.
The executive summary provides our forecast for pay raises and hiring, pay-relatives by sector, job descriptions, and an explanation of our methodology.
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Best Practices for Benchmarking
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Benchmarking is a popular way for IT organizations to justify their IT budgets and focus their efforts for continuous improvement. But IT managers sometimes make critical mistakes that lead to disappointing outcomes.
In this video presentation, Computer Economics President Frank Scavo outlines five common mistakes in benchmarking IT spending and staffing levels, and discusses best practices for benchmarking.
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