| | KID released two new research reports to better assess and improve recall effectiveness. Recall Reality: Are They Failing Our Children, looks at the effectiveness of children’s product recalls issued by the Consumer Product Safety Commission (CPSC). While there has been some improvement in tracking recalls over the years, companies continue to exploit Section 6(b) of the Consumer Product Safety Act. This provision allows manufacturers to block the public release of critical product safety data, making it harder to hold companies accountable and leaving parents in the dark about potential hazards. KID's research found that companies using Section 6(b) to block release of their data had the highest average incidents per recall reported prior to the recall and also had the highest average number of recalled units per product, but we have no way of knowing how these recalls are going due to this secrecy law. KID's companion study presents the findings from a consumer survey KID conducted over the summer focused on consumer attitudes towards recalls and their response to recall notices. The results point to key reasons why people may or may not participate in recalls, with time and effort often cited as barriers, and safety cited as the most prominent motivation. Respondents also indicated they were more likely to share recall information with others if the remedy was a full refund or replacement, rather than just a repair. Read our press release which has links to both studies for more information.
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