About the New Mexico Crisis and Access Line (NMCAL)
The New Mexico Crisis and Access Line is funded by the State of New Mexico and answered everyday of the year by ProtoCall Services, Inc., the nation’s leading provider for specialty telephonic behavioral health services providing seamless access to crisis assessment, intervention, stabilization, and referrals. Our staff of mental health professionals have either a Bachelors, Masters, or Doctoral-level degree and support callers on our Crisis Line 24 hours a day, while our Certified Peer Support Specialists answer calls on the Warmline from 3:30pm – 11:30pm MT and texts from 6pm – 10p MT.