SLO County Health Access Update
Connecting Children Ages 0-5 to Health Care
May 21, 2020
Coronavirus Disaster Relief Assistance for Immigrants:  
Old Phone Number Disconnected,  
New Phone Number in Use  
Update on Relief Fund Phone Line

The California Disaster Relief fund for undocumented residents opened phone lines to receive applications on May 18. These phone lines have been experiencing technical difficulties since they opened.

The Santa Cruz Community Action Board, which is distributing the funds for San Luis Obispo County, reported that their phone line crashed and is now replaced with a new phone number:

1 (877) 282-7174

Important information:
  • The hours of operation are 9:00 a.m.-7:00 p.m. Monday through Saturday - calls are not taken outside of those hours.
  • The old phone number no longer works.
  • Calls are being answered by 14 staff for applicants of a four-county region, so callers may have trouble getting through.
  • Funds are being dispersed on a first-come, first-serve basis.
  • According to a news article, applicants must provide documents that prove identity and address, and demonstrate that the coronavirus affected their employment (no details have been provided about what these documents are or how they are provided).

Updates are being posted at:

Please download and share the English/Spanish 
graphic below through your social media and networking channels!
Right click on the image above and select Save As to download to your device.
Background Information: Coronavirus (COVID-19) Disaster Relief Assistance for Immigrants: 
In response to the COVID-19 outbreak, California is providing one-time state-funded disaster relief assistance to undocumented adults who are ineligible for other forms of assistance, including assistance under the Coronavirus Aid, Relief, and Economic Security (CARES) Act and pandemic unemployment benefits, because of their immigration status. This state funding is expected to reach about 150,000 undocumented adults.

Individuals are eligible for a one time grant of $500; 
A maximum of two adults per household can qualify for this assistance for a total of $1,000 in assistance per household. A household is defined as individuals who live and purchase and prepare meals together. Personal information is not shared with any government agency.

The funds for San Luis Obispo County are being distributed by Community Action Board Santa Cruz,

Funds will be available on a first come, first served basis as of Monday, May 18. Families in need of support should contact them at as soon as possible. Funds will go quickly. 

Who is eligible? Individuals must be:
1) Undocumented adults (over the age of 18);
2) Not eligible for federal COVID-19 related assistance, like the CARES Act tax stimulus payments or pandemic unemployment benefits; and,
3) Have experienced a hardship as a result of COVID-19.

Detailed information can be found at:    
Health Access Information at
A First 5 SLO County Funded Program has a wealth of information to help you help families, with local resources related to:
   * Coronavirus Resources      
   * Special Needs      
   * Behavioral Health
   * Immigration: safety and service access  
   * Dental
   * Prescriptions
   * Medi-Cal & Covered CA
   * Transportation
   * Parental Substance Use, and 
   * R esources to help parents advocate for services

General needs and system navigation:
Send families in need of help to their local Family Resource Center : 

Can't find an answer? 
Let us know and we will find you  the  informati on  you are looking for.  For general questions about health ac cess and health care refo rm,  contact:
Becca Carsel, Health Access Project Director,  
at (805) 674-0776 or .phone