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If you haven't heard, Delta Dental of Arizona has some exciting news to share! We are updating our business systems this September. These enhancements will improve your overall experience with Delta Dental of Arizona and streamline claims processing.

Important Update: DDS Enroll by DentalXChange

In preparation for these updates, Delta Dental of Arizona no longer uses DDS Enroll for dentist credentialing and re-credentialing. If you need to make updates to any dental office information—including adding/removing providers at an office location or changing TINs—simply complete the dental office profile update form on our website. If you have questions or need help submitting updates, please contact our professional relations team. As a reminder, we follow national insurance guidelines and ask our dentists to recredential every 3 years. If you already recredentialed this year, you are set for the next 3 years.

Coming Soon! AppCentral

As part of our system enhancements, we will be upgrading to a new electronic credentialing platform called AppCentral. This new platform will be available shortly after we go live with the upgraded system. Here are a few AppCentral benefits you can look forward to: Forms and applications that auto-populate with existing provider information The ability to easily upload required documentation Automatic email notifications when you’re due for recredentialing Real-time application status updates

What's Next?

Keep an eye on your mail and email for a system enhancements guide to arrive later this month! The guide will outline important changes you should be aware of and highlight some of the new features, like AppCentral, you can look forward to using when our system upgrade is complete.

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