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INTRODUCTION
University Area Community Development Corporation (UACDC) is inviting proposals from qualified technology firms to provide comprehensive IT services in support of our strategic 2024 Technology Roadmap. We are seeking a proactive partner who can enhance our technology infrastructure, ensure compliance and security, and support long-term organizational growth across our primary campus and satellite locations.
ABOUT UNIVERSITY AREA CDC
The University Area Community Development Corporation (UACDC) is a 501(c)(3) nonprofit organization dedicated to the redevelopment, sustainability, and empowerment of the University Area community in Tampa, Florida. Our mission is to foster positive community transformation through strategic initiatives that address social, economic, and educational disparities.
For over 26 years, UACDC has served as a catalyst for change, enhancing the quality of life for residents through an array of comprehensive programs and services. Our efforts focus on housing stability, workforce development, education, health and wellness, and community engagement.
Financial Overview:
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Annual Revenue: Approximately $8 million
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Funding Sources: State of Florida, Hillsborough County, private donors, and grants/contracts
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Staffing: Approximately 42+ full- and part-time employees
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Related Entities: UACDC has 4 additional LLC’s that must be included in all services
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Audit Firm History: Services currently provided by Cherry Bekaert
SCOPE OF SERVICES
Submitted proposals should cover the following services:
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Cybersecurity & Compliance: Ongoing antivirus, antimalware, ransomware protection; security awareness training; firewall management; and data encryption strategies.
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Cloud & Server Infrastructure: Maintenance of our cloud-hosted environment (Windows Server 2019), backup solutions, and lifecycle planning.
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Network Infrastructure: Replacement of end-of-life switches and access points, network re-cabling, wireless dead zone analysis, and firewall upgrades.
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Internet Redundancy & ISP Management: Assessment and implementation of dual-provider internet solutions to minimize downtime.
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Email & Productivity Tools: Management of Microsoft 365 licenses (E1, E3, Business Standard), cost optimization, and user support.
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End-User Computing: Hardware lifecycle planning, warranty tracking, OS upgrades, imaging strategies, and proactive device deployment.
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Data Protection & Disaster Recovery: Development and maintenance of a 3-2-1 backup strategy with HIPAA compliance and business continuity planning.
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VoIP & Telecom: Evaluation and potential implementation of a cloud-hosted VoIP phone system with modern mobility, conferencing, and cost-saving features.
PROPOSAL REQUIREMENTS
Interested vendors should submit:
- Company profile and relevant experience (especially with nonprofits)
- Approach to delivering services outlined above
- Key team members and certifications
- Work plan, timelines, and implementation milestones
- Detailed cost proposal (hardware, licensing, labor, optional services)
- Three (3) references from similar organizations
- Proof of insurance and compliance credentials
EVALUATION CRITERIA
Proposals will be evaluated based on the following:
- Technical expertise
- Cost-effectiveness
- Proposed approach
- Experience with nonprofit/community-based organizations
- References
SUBMISSION TIMELINE & SELECTION PROCESS
RFP Released - August 13, 2025
Proposals Submission Deadline - August 22, 2025
Interviews (if applicable) - August 25, 2025 through August 29, 2025
Vendor Selection & Notification - August 29, 2025
Project Launch - September 15, 2025
Electronic submissions are preferred.
Please submit your proposal in PDF format via email to: mmcgrath@uacdc.org
Subject Line: RFP Response - Technology Services Provider
QUESTIONS
For additional information, prior financial statements, or to schedule an appointment, please contact:
Madison McGrath at mmcgrath@uacdc.org or call 813-558-5212 x 410.
We appreciate your interest in providing technology services for UACDC. We look forward to reviewing your proposal and selecting a company that will support our commitment to technology proficiency and operational excellence!
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