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Research, Training, Analytics, Tips & Tools
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Research We Reviewed in 2016 and 2017 (First Set)
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Thank you for reading and desiring to be a better communicator and negotiator. As promised to our readers, alumnae and students, we are continuing our review of NSR research from years past, you can see the first set in the
previous issue here. For realtime review subscribe to
@negotiationSR where we post the research as we find it. We started short animations on our
youtube channel and more content is on the way. In this newsletter we've aggregated our second 2016 research set below and started the 2017 research set. We deal with statistically applied persuasion, influence, and communication, applying that to human understanding and interaction. The three basic subsystems of any negotiation involve strategy, tactics, and operations. If you know the research and how to classify them, your ability to influence any outcome is greatly improved. For those new to the reviews, I group the research I reported on into one of the three subsystems (Strategic, Tactical and Operational) and provide a link to my source below. Your feedback is welcome and thank you for subscribing and sharing with your friends.
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Psychological Tricks Backfire in Strategic Negotiations
STRATEGIC TAKEAWAY: Using the emotional tactics recently thought to be effective, such as anger, and disappointment effectiveness is in the short term but strategically they are risky in the long term.
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In Merger and Acquisition Deals; Timing and Precision in Offer is Persuasive
STRATEGIC TAKEAWAY: Know the precise terms and finances before out enter a deal.
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Linguist
Richard Lewis Diagrams Cultural Negotiation Trajectories
STRATEGIC TAKEAWAY: This author uses infographics to guide international negotiators and verbal cues based on various cultures' perceived propensities.
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Cooling Down Hot Heads
TACTICAL TAKEAWAY: De-escalation strategies in hot negotiations involve focus on the problem.
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FBI Negotiation Tactics
TACTIC TAKEAWAY: FBI Retiree Outlines Emotional Intelligence in Negotiations
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Understanding Negotiating with Dirty Little Liars (But Not Big Lies or Fraud)
STRATEGIC TAKEAWAY: Building trust reduces little lies from clogging the negotiation.
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How to Project Power
OPERATIONAL TAKEAWAY: How you hold your body determines impression at the table.
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Dealing with Difficult Psychological Types
STRATEGIC TAKEAWAY: If you don't have tools to deal with malignant narcissists, psychopaths and antisocial personality disorder sufferers, success will remain illusive in these very difficult negotiations.
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Gender and Lying in Negotiations
OPERATIONAL TAKEAWAY: Men tend to lie of behalf of themselves; Women tend to lie on behalf of others.
Say nothing rather than lie or trust is at risk.
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FBI Hostage Tactics that work on all of us
TACTICAL TAKEAWAY: Don't lie, ask what and how, include gatekeepers,
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E-Tailer and SMS (text) Negotiations
STRATEGIC TAKEAWAY:
Price matching, volume discounts and SMS in plan seem to raise conversion rates, customer loyalty, for retailers in the increasingly competitive e-commerce market.
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Guided VR Mediation
OPERATIONAL TAKEAWAY:
ADR technologies are changing.
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Word Choice Essential in Meeting Negotiated Goals
TACTICAL TAKEAWAY:
"Try not; do"
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Health Insurance Blocking Consumer / Patient Negotiation Increases Costs
STRATEGIC TAKEAWAY:
Health Insurance no longer economically viable model, Singapore ahead of curve on patient cost rights.
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Envy Motivates Deception in New Study
TACTICAL TAKEAWAY:
Dialing down chest beating can reduce probability of deceptive negotiations
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- Training, Keynote, Research, Seminars, Workshops, and Talks
- High conflict communication guidance
- Negotiation support and coaching
- Procurement or Sales Process Design
- Intellectual Property Capture Design
- Data Privacy and Security Process Design
- Merger and Acquisition Negotiation Analysis from Private Equity Buyout
- Contract Transitions
- Assisting Law Firm in Statistical Analysis
- Trademark & Unfair Trade Practice
- SaaS Tools coming soon, contact us to be on our Beta user list
503-343-3303
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NSR STORY
When I started practicing law over 20 years ago I found negotiation was viewed as an "art" by some and a "science" by others or the sum of the two. Skills and outcomes seemed random. Tools and methods were developing. Thousands of deals and disputes later I learned it is more than a label but a system, with three primary subsystems: strategic, tactical, and operational. I used my background in analysis to look for systemic patterns using various tools, including game theory. If you master the subsystems, outcomes are greatly improved. Since 1999 we've improved the model with statistical tools and are confident anyone can approach any transaction or dispute if not with certainty in the outcome, with a lot less anxiety about the interaction. I write and teach about my research. Schedule a personalized talk or seminar for your team by contacting me at: 503-343-3303.
- Martin Medeiros, Esq., CIPP/US
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QUESTIONS?
CONTACT US
Tel: 503-343-3303
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I am sending this to alumnae of my classes who signed up, professionals I do business with who wanted more information, freemium users, and others who wanted to be included. If you received this in error, please accept my apologies and simply unsubscribe below. Unsubscribing will delete your freemium account. For personalized assessment on your negotiation readiness, call 503-343-3303 or email us at info@negotiationstrategist.com.
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