Resort Trades Town Hall:
with Shari Levitin, Shari Levitin Group, Inc.
Ron Roberts, Sage Marketing Group, Inc, Legacy Solutions International, LLC
Innovative Sales & Marketing
July 16, 2020, 1:55 p.m. EDT
Shared with you by the Resort Trades Learning Center
"Our owner base is shrinking, and our reserves are shot! What can we do?" "With COVID shutting down our property, how can I reach new prospective owners?" "I've recently become discouraged, thinking we'll never make another sale. Is there any hope?"

These and other questions are on everyone's mind right now.

On July 16, 2020, beginning at 1:55 p.m. EDT, you will have an opportunity to join Shari Levitin and Ron Roberts to hear their remarks and ask questions of your own during an interactive, live-streaming Total Town Hall.

If you're in the Vacation Ownership/Timeshare Resort business, then chances are you have sales and marketing in your veins. The problem these days, is that with social distancing and a reluctance to travel for a timeshare vacation or to take a tour, things have gotten a lot more challenging. These changing times call for "New Rules"!

What can we apply that we learned from our 2020 pandemic so far? How will it drive long-term change to how we service owners and guests? Here are five takeaways from three of our industry’s top Customer Service executives: Annie Roberts, SVP Club & Owner Services, Wyndham Destinations; Travis Markel, Chief Service Delivery Officer, ICE; and Angela Blevins, SVP Customer Care for Bluegreen Vacations.