December 2019

Here we grow again! We are thrilled to share we will be opening a 2nd location at Lake Oconee in the beginning of 2020!

We will be hiring a handful of customer service agents soon. Stay tuned for further details!

ASuperior Contact Center is here to support you and your team. If you have any questions about services we offer, we'd love to connect! Email or call us at 1.800.344.6470 .

Warmest regards,
The ASuperior Contact Center Team
Payment Methods - We Have Options
We love providing payment options for your convenience. Online options that you can access 24.7.365 or contact our Billing Support Specialist on MWF from 9 AM - 12 PM.

One Time Payment
Quick and easy one time payment by electronic check or credit card.

Payment Portal
Register an account on our payment portal , and you can view your recent invoices and make a payment.

Recurring payments are our preferred method of payment. We accept both credit card and ACH options to set up recurring payments. This option requires a brief backend setup. Contact  Karen McCoy , Billing Support Specialist, to request access to automatic payments. 

Billing Support Specialist
Connect with our new Billing Support Specialist Karen McCoy for account invoicing and payment information.
Billing Support Specialist
Customer Service 101

Train your support team to deliver superior quality service and boost customer satisfaction.

  • Provide several channels for customer support
  • Engage customers with live engagement tools
  • Automate your customer service with chatbots
  • Measure customer service satisfaction
  • Lower your response time
Holiday Hours - Christmas & New Years
Are you closed on Christmas or any days during the Christmas week? Are you closing for New Years Eve or New Years?

Let us know of any changes in your schedule so we may inform and serve you and your clients effectively.
Industry News

We are amidst the 4th Industrial Revolution, and technology is evolving faster than ever. Companies and individuals that don't keep up with some of the major tech trends run the risk of being left behind. Understanding the key trends will allow people and businesses to prepare and grasp the opportunities.

As a business and technology futurist, it is my job to look ahead and identify the most important trends. In this article, I share with you the seven most imminent trends everyone should get ready for in 2020.

AT&T is out of the starter blocks for 400G with an optical connection carrying live traffic between Dallas and Atlanta. AT&T said the 400-gigabit optical connection was the first of its kind in the industry, as most vendors are targeting next year for the release of their 400G networking gear. Having a 400G connection allows AT&T to have a fat pipe to serve up new 5G and broadband services for its consumer and business customers.

AT&T has announced it will launch its 5G network in December, for real this time.

America's largest operator received a lot of criticism for launching "5G-E" earlier this year, which actually uses 4G technology.

Our clients are important to us, we love connecting on social media and being apart of their lives. We keep our social media channels up-to-date so you are always informed with the latest updates.

Not only do we share news about ASuperior Contact Center on our social media, but we also share business and communication tips. Come join in on the conversation!