Director, Public Policy & Management Center

This is my fourth blog of our Ultimate Team series, and I’m excited to continue our discussion on creating high performing teams. The fourth dysfunction of any team is a “avoidance of accountability.”

When teams lack accountability, there are often missed deadlines and deliverables. You and your team may find yourselves falling behind and wondering what happened. Lack of accountability also creates an environment where “lukewarm” performance is tolerated. The issue is often NOT laziness, but rather a lack of clear priorities or process for how people will be held accountable...