Does your agency currently receive requested documents and policy correspondence (other than eDocs) from us by fax, but you would prefer receiving these types of communications by email? Good news. You can now elect to receive these types of documents via email.
Under the User Information & Opt-in Emails, system administrators can enter one email address for each of the following types of documents:
- Personal Lines
- Commercial Lines
- Personal Lines Claims
- Commercial Lines Claims
- Bonds
You can enter different email addresses for each type or the same email address for all. We suggest that a general email address be entered, unless emails should be sent to an individual in the agent's office. If no email address is entered for a particular area, documents will continue to be faxed.
At this time, we are simply gathering emails, and we will begin using the emails provided in the near future once agencies have had a chance to enter the information.
In our continuing efforts to be environmentally friendly and operationally efficient, and to deliver a superior customer experience, we hope you will find that these enhancements make your experience as effortless as possible and help you better serve your customers' needs.
