As the expression goes “it takes a village to raise a child”. And any parent or guardian knows, your child is your child, no matter how old they are. When we are assigned a new individual to Support Coordination, we understand the responsibility you have given us and we take it very seriously. This is why, you do not only get one person when a support coordinator is assigned to you. You get Spectrum CMC. Our team of Support Coordinators, Quality assurance staff, and Support Coordination Supervisors puts each individual we serve at the center of the planning process. We partner with families and the rapport we have built with providers helps determine which services are right for you or your loved one. Status quo is comfortable but growing and learning new skills is even better. We approach each individual we serve as a team so we bounce ideas off of each other to think “outside of the box”. The outcome is true person centered services that result in individual growth and happiness. We have so many amazing stories to share with you. In the months to come, our support coordinators will be reaching out to you to request that you share your stories in our monthly newsletter so that they may inspire others. And with your consent, we look forward to sharing some of your journey.
We truly love what we do. We do not take any changes lightly, but at times there may be a change in Support Coordinator due to a promotion, someone following a different career path or changes at the DDD which impact our staffing. If a change is necessary our team approach helps to make these transitions smoothly. As always our team members are here to help guide you, find resources that will make a positive impact in the lives of those we serve, talk and most of all listen.
We send out surveys regularly because we want to make sure we know what you need and we will make changes as your needs dictate. Our next survey will be sent out in November. Please take a moment to complete it.
Enjoy the resources we have in this month’s newsletter. If you have any questions about them, reach out to your support coordinator to further explore them.