We are inviting you to a virtual Stakeholder Meeting about the TTC’s 5-Year Service and Customer Experience Action Plan. Just like the previous rounds of engagement, we are hosting two identical virtual meetings at different times of day:
Date: Thursday, November 16, 2023
Times: 2:00 pm – 4:00 pm or 6:00 pm – 8:00 pm
Platform: Zoom (registration link below)
About the 5-Year Service and Customer Experience Action Plan
The 5-Year Service and Customer Experience Action Plan combines what had previously been two separate plans into one long-term plan that will provide strategic direction for TTC service and customer experience from 2024 to 2028. The TTC will use this plan to improve the customer experience, make decisions about how to spend funding, and adjust service to meet customer needs and adapt to new realities.
About the Stakeholder Meetings
The purpose of these meetings is to discuss the Draft 5-Year Service and Customer Experience Action Plan. These are the last Stakeholder Meetings for the TTC’s engagement on this plan before it goes the TTC’s Board for review.
Register for a meeting
We are asking each organization to send one representative to the Stakeholder Meeting that works best for them. Please RSVP by visiting the following link:
ttc5yearplans.ca/meetingregistration
We encourage participation from a range of organizations with an interest in transit planning in Toronto. If you know of any organizations that might be interested in participating, please share this invitation and the link to the registration form above, and/or encourage them to get in touch with:
Khly Lamparero
Engagement Team
Third Party Public
khly@thirdpartypublic.ca
(647) 370-5676
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