Penumbra Group is excited to introduce a customized webinar program:
THE EMOTIONAL INTELLIGENCE MANAGEMENT SERIES FOR
SENIOR LIVING
Having worked with senior living care providers for 20 years we are often faced with the challenge of providing high quality training to department and regional managers who have little time to meet in a conference room or leave the community to attend an offsite workshop.

This webinar series is the perfect solution for those looking for micro-learning in 30-minute modules that can be attended LIVE or watched later ON-DEMAND. The topics are timely and relevant for managers today, custom designed for the unique challenges of senior living providers . Seats are limited so register today!
Tuesday, October 22nd, 2019
11am PDT/12n MDT/1pm CDT/2pm EDT
$50/ea or $200 for the Entire Series of 6!

Leading with EQ
Developing EQ in senior living leaders can be a particularly beneficial competency, leading to higher resident satisfaction, better employee engagement, smoother community operations and enhanced overall success.
This 30-minute webinar provides insight and a framework into behavior you can use to develop EQ in yourself and others.
Tuesday, November 19th, 2019
11am PST/12n MST/1pm CST/2pm EST
$50/ea or $200 for the Entire Series of 6!

Smart Hiring for Senior Living Providers
This webinar provides attendees with a simple, yet powerful tool for quickly identifying the Emotional Intelligence skills most important for any job at a community, along with the technique for revealing truthful information about the candidate’s experience.
This 30-minute webinar will help interviewers take back the advantage and uncover high or low Emotional Intelligence skills during their interviewing and selection process.
Tuesday, December 17th, 2019
11am PST/12n MST/1pm CST/2pm EST
$50/ea or $200 for the Entire Series of 6!

Motivating and Engaging Multi-Generational Employees
There are five generational groups currently in the senior living workplace; they are called by various names, such as Veterans, Baby Boomers, Generation X, Millenials, and Gen Z.
This 30-minute webinar provides insights into each generation’s characteristics and an understanding of how they affect attitudes and behaviors in the workplace; ideas to successfully engage each generation to build and lead successful teams, including performance management, rewards, and recognition, coaching, motivation, and retention.
Tuesday, January 14th, 2020
11am PST/12n MST/1pm CST/2pm EST
$50/ea or $200 for the Entire Series of 6!

Giving Feedback that Gets Results
It can be difficult to give honest feedback—especially when the feedback doesn't align with someone's self-perception.
This 30-minute webinar includes a feedback model that provides tools for giving feedback using an emotionally intelligent approach that changes behavior and addresses gaps in self-perception.
Tuesday, February 11th, 2020
11am PST/12n MST/1pm CST/2pm EST
$50/ea or $200 for the Entire Series of 6!

Increasing Adaptability
Today’s senior living communities require employees who are open to change and adaptable. Challenging situations require EQ strategies for managing a wide range of reactions to change and awareness to understand change styles and ways to leverage them to overcome resistance.
In this 30-minute webinar attendees will learn how to increase their self-awareness, empathy for the experiences of others, and ways to adapt their responses to demonstrate more adaptability in themselves and others.
Tuesday, March 10th, 2020
11am PST/12n MST/1pm CST/2pm EST
$50/ea or $200 for the Entire Series of 6!

Building Trust
Learn to recognize and avoid actions that can damage trust and erode personal credibility. Take-away techniques for increasing trust and respect by identifying behaviors that build trust with others.
This 30-minute webinar shares details on the four dimensions of trust and what employees say or do to either build or diminish trust and respect when interacting with others.
SAVE $100
Purchase the entire series!
If you have any questions
or would like to purchase more than 5 participant bundles, please contact: Angela@penumbra.com