Housekeeper's Herald Issue

At Newport Hospitality Group, our Housekeeping Heroes are the unsung champions who ensure every guest enjoys a pristine, comfortable stay. Across our portfolio of hotels, from bustling urban centers to serene coastal retreats, guests consistently rave about the spotless rooms and immaculate common areas maintained by our dedicated housekeeping teams. Their meticulous attention to detail and unwavering commitment to cleanliness have earned them heartfelt praise and glowing reviews. These heroes not only keep our hotels shining but also make every guest feel at home, embodying the exceptional hospitality that Newport is known for.

How many of us wake up in the morning feeling excited for another day at work? Yes, another fantastic day at work cleaning up after our hotel guests. While we cherish our guests, some of them don't maintain cleanliness and order. It's crucial to recognize that the tasks performed by our housekeepers are not just about cleaning, but they are the backbone of our hotel's success. They fill rooms, create loyal guests, encourage repeat business, safeguard our hotel's assets, and improve our profit margin. Their work is invaluable, and we appreciate it.

~ By Lizz Chambers

My primary focus is optimizing our hotel's profitability by fine-tuning the balance between occupancy and room rates. While many factors influence this balance, one of the most underappreciated yet critical elements is the cleanliness of our guest rooms. Cleanliness has always been a top concern for guests, but the pandemic has increased its importance. ~ By Erin Springer

During International Housekeepers Week, our hotels pulled out all the stops with fun and creative celebrations! Events ranged from lively bingo games and “Pie the Boss” challenges to the classic "Eat the Donut from a String" contest. We also had exciting bed-making competitions, plenty of competitive games, and amazing food spreads featuring everything from homemade favorites to local goodies. You can see all the fun and festivities shared on our social media channels. Don't miss out on these special moments!

Welcome Newcomers! Thank you to all our Newport team members for your exceptional work. Each month, we celebrate our collective successes and spotlight an individual whose dedication and talent greatly enhance our vibrant community. Your contributions are deeply appreciated, and we're excited to grow together in this thriving social scene.

Fall Experiences

The Inn at Wise

Experience the Appalachian Mountains at their most picturesque during the fall season at The Inn at Wise. This historic hotel, set in the heart of Wise, Virginia, is surrounded by breathtaking fall foliage, making it an ideal destination for nature lovers. While staying here, you can attend the Virginia Chili, Blues ‘n’ Brews Festival on September 21, which takes place in nearby Waynesboro and offers a delightful combination of chili tastings, craft beers, and live blues music. Additionally, the Grundy Fall Festival on October 12 celebrates local culture with a parade, food vendors, and live entertainment.

Fairfield Inn & Suites Wilmington New Castle

Experience the crisp air and colorful landscapes of the Delaware Valley this fall at the Fairfield Inn & Suites Wilmington New Castle. Situated near the historic New Castle district and a short drive from Wilmington, this hotel offers easy access to the season's best activities. While in the area, consider attending the Delaware Antiques Show from November 10-12, an acclaimed event held at the Chase Center on the Riverfront, or the River Towns Ride and Festival on October 14, where you can enjoy cycling, food, and festivities along the scenic Delaware River​

SpringHill Suites Prince Frederick

Discover the tranquility of Maryland's countryside as it transforms into a canvas of reds, oranges, and yellows this fall at SpringHill Suites Prince Frederick. This all-suite hotel is surrounded by natural beauty, making it an excellent base for exploring the nearby Chesapeake Bay area. Be sure to check out Frederick’s Oktoberfest on September 27-28, which features traditional bier, bratwurst, live music, and activities for all ages. Additionally, the Catoctin Colorfest in Thurmont on October 12-13 is a must-visit for those who enjoy arts, crafts, and seasonal delights.

Best Western Williamsburg Historic District

Embrace the beauty of fall at the Best Western Williamsburg Historic District, where history meets the vibrant colors of autumn. Located just steps from Colonial Williamsburg, this hotel is an ideal starting point for exploring historic sites surrounded by stunning fall foliage. While you're in town, don't miss An Occasion for the Arts from October 6-8, a premier art and music festival in Williamsburg that showcases nearly 150 artisans from across the country. Additionally, you can enjoy the Yorktown Market Days Fall Festival on October 14, which features local produce, handmade crafts, and live entertainment​.

Hilton Garden Inn Columbia

Experience the newly renovated Hilton Garden Inn Columbia this fall, where modern comforts meet the vibrant autumn landscape. Enjoy the cooler weather as you explore Columbia, South Carolina's scenic parks and gardens, which are ablaze with fall colors. Don't miss the South Carolina State Fair from October 9-20, featuring rides, exhibits, and concerts. You can also attend Oktoberfest Columbia from October 4-6, a lively celebration with a beer garden, live music, and cultural performances. For sports enthusiasts, catching a game at the University of South Carolina is just a short drive away.

Stay updated on-the-go with our brief, shareable updates! Check out Newport's latest job openings, upcoming events, industry insights, and more.

NEWPORT NEWS | SEPTEMBER 2024 | VOL 4 ISSUE 09

Our mission is enriching lives through such high levels of service and value creation that together, we redefine the standards of excellence in hospitality.

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