The Kindness Issue

Spread the Warmth

At our company, building and nurturing relationships is at the heart of everything we do. We take pride in the stories shared by our guests and colleagues alike, detailing exceptional acts of kindness and going above and beyond expectations.

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The Power of a Smile

The hospitality industry can be difficult, filled with emotions, expectations, and aspirations. Often, one of these three things goes unfulfilled, but our response to disappointment can reset the moment. We can choose to become overwhelmed or rise above it, to cry or smile.

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Wellness and Empathy

The pandemic has made it harder to distinguish between work and personal lives, resulting in an "always on" mentality that has affected team members' mental health. Studies show that the number of adults suffering from anxiety or depression has increased by more than 30%, making it essential for companies to prioritize empathy and compassion in the workplace. Research shows that a positive environment promoting inclusivity and compassion can increase productivity, loyalty, and retention among team members.

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The Buzz

The Home2 Suites Fayetteville North Construction on the project is progressing nicely with FF&E installation in progress according to Sheri Rountree, Vice President Capital Projects.

Celebrations at Newport, we are grateful for the fantastic work of our team members! In addition to celebrating success and milestones, monthly we spotlight a team member to showcase the contributions of these individuals to our organization. >> Click to Celebrate!

Cultivating Kindness


Engaging team members comes first in the relationship between job satisfaction and engagement. With the Great Resignation and Quiet Quitting, creating a work environment that promotes active and daily engagement is crucial. Six key elements of team member engagement are expectation, recognition, encouragement, environment, feedback, and development. Adding elements such as trust, authenticity, optimism, purpose and meaning, social connection, and belonging can enhance team members' experience. When team members become emotionally invested through engagement, job satisfaction follows. > Read Lizz's Full Article

2023 Marriott Select Brand GM Conference


At the 2023 Marriott Select Brand GM Conference, Warren Coore, Vice President of Operations, and other attendees were privileged to listen to a captivating keynote speech from Marriott's CEO, Anthony Capuano. The Newport General Managers had the opportunity to participate in the fantastic Marriott Serv360 Community events held throughout the Anaheim Area. They also enjoyed an exciting evening at Marriott's Disney after dark, which featured exhilarating rides and a spectacular water show. After the event, the team raised their glasses to toast the outstanding GMs representing Newport Hospitality Group. "Thank you for the camaraderie Kenny, Jessica, Rosa, Scott, Mina, Shiva, Brittany, Anthony, Dhruv, and Tim. You are excellent support pillars for NHG," –Warren Coore. >> Photo Link

Faces of Kindness : Viva Round Up


Social round-up from Yammer which is transitioning to Viva Engage, our company's NEW social platform. If you haven't joined yet successfully, please get in touch with Alden Crout at aldenc@nhghotels.com. Mikey is no longer available.

Newport's Latest Job Opportunities – Your Referral = Rewards. Stay up-to-date on this month's job openings at Newport by checking out our latest career opportunities. Plus, when you refer qualified candidates who are hired, you'll be rewarded. Learn more lizzc@nhghotels.com

If you're on LinkedIn, feel free to share these job opportunities with your network. Let's help each other find great career opportunities!

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A Wise Stay


Discover the charm of a bygone era at The Inn at Wise, a historic hotel in Wise, Virginia. Built-in 1910, this heritage property has been thoughtfully updated to offer contemporary amenities. Immerse yourself in the area's rich history while enjoying modern comforts such as recently-renovated guest rooms. This splendid ballroom provides an intimate setting for weddings, and flexible meeting spaces that cater to your requirements. Unwind at the onsite wellness spa and explore the region's natural beauty by hiking nearby trails or indulging in a wine-tasting experience at one of the local vineyards.


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NEWPORT NEWS | MAY 2023 | VOL 3 ISSUE 5

Our mission is enriching lives through such high levels of service and value creation that together, we redefine the standards of excellence in hospitality.