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Spread the Warmth
At our company, building and nurturing relationships is at the heart of everything we do. We take pride in the stories shared by our guests and colleagues alike, detailing exceptional acts of kindness and going above and beyond expectations.
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The Power of a Smile
The hospitality industry can be difficult, filled with emotions, expectations, and aspirations. Often, one of these three things goes unfulfilled, but our response to disappointment can reset the moment. We can choose to become overwhelmed or rise above it, to cry or smile.
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The pandemic has made it harder to distinguish between work and personal lives, resulting in an "always on" mentality that has affected team members' mental health. Studies show that the number of adults suffering from anxiety or depression has increased by more than 30%, making it essential for companies to prioritize empathy and compassion in the workplace. Research shows that a positive environment promoting inclusivity and compassion can increase productivity, loyalty, and retention among team members. | |
The Home2 Suites Fayetteville North Construction on the project is progressing nicely with FF&E installation in progress according to Sheri Rountree, Vice President Capital Projects. | |
Celebrations at Newport, we are grateful for the fantastic work of our team members! In addition to celebrating success and milestones, monthly we spotlight a team member to showcase the contributions of these individuals to our organization. >> Click to Celebrate! | | |
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Cultivating Kindness
Engaging team members comes first in the relationship between job satisfaction and engagement. With the Great Resignation and Quiet Quitting, creating a work environment that promotes active and daily engagement is crucial. Six key elements of team member engagement are expectation, recognition, encouragement, environment, feedback, and development. Adding elements such as trust, authenticity, optimism, purpose and meaning, social connection, and belonging can enhance team members' experience. When team members become emotionally invested through engagement, job satisfaction follows. > Read Lizz's Full Article
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2023 Marriott Select Brand GM Conference
At the 2023 Marriott Select Brand GM Conference, Warren Coore, Vice President of Operations, and other attendees were privileged to listen to a captivating keynote speech from Marriott's CEO, Anthony Capuano. The Newport General Managers had the opportunity to participate in the fantastic Marriott Serv360 Community events held throughout the Anaheim Area. They also enjoyed an exciting evening at Marriott's Disney after dark, which featured exhilarating rides and a spectacular water show. After the event, the team raised their glasses to toast the outstanding GMs representing Newport Hospitality Group. "Thank you for the camaraderie Kenny, Jessica, Rosa, Scott, Mina, Shiva, Brittany, Anthony, Dhruv, and Tim. You are excellent support pillars for NHG," –Warren Coore. >> Photo Link
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Faces of Kindness : Viva Round Up
Social round-up from Yammer which is transitioning to Viva Engage, our company's NEW social platform. If you haven't joined yet successfully, please get in touch with Alden Crout at aldenc@nhghotels.com. Mikey is no longer available.
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Don't miss a beat! Check all the latest on our socials. | |
NEWPORT NEWS | MAY 2023 | VOL 3 ISSUE 5 | |
Our mission is enriching lives through such high levels of service and value creation that together, we redefine the standards of excellence in hospitality. | | | | |