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Cupid's Chronicles Issue

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Leading with Heart

When I think about "memorable" service, I envision acts that exceed expectations. Often, these acts are driven by an internal desire to delight others. This inclination is often learned by observing or experiencing it firsthand.

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The Heartbeat of Newport 

In the dynamic world of hospitality, the heartbeat of successful hotels is undoubtedly a robust sense of teamwork. Stepping into hotels, one can easily discern the difference between establishments where operations appear disjointed and haphazard and those where seamless excellence is effortlessly delivered. What sets them apart?

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Love From ALIS

The weather forecast for today brings a pleasant surprise compared to yesterday's showers. We can expect partly cloudy skies and patchy fog, limiting visibility initially but with the sun breaking through around midday. This forecast mirrors the sentiments and industry outlook shared among the over 2,500 attendees at day two of The Americas Lodging Investment Summit (ALIS) in 2024.

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Hospitality A Love Story

Fifty years ago, I took my first step into the Sheraton Little Rock, Arkansasβ€”a hotel that seemed a world away from today's standards. Back then, you couldn't just drive up to your room door, and showing a marriage license was a prerequisite for a $7.00 room. Yes, I've seen my fair share of changes over the years, but being in this industry has kept me young.

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Celebrations at Newport

We are grateful for the fantastic work of our team members! In addition to celebrating success and milestones, monthly, we spotlight a team member to showcase the contributions of these individuals to our organization.

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Love In Action

In a heartwarming demonstration of community engagement and compassion, NHG Hotels have embarked on a series of impactful initiatives during Quarter 1. Across 21 participating hotels, a diverse array of endeavors has unfolded, each objective to uplift and support various facets of their local communities. Here's a closer look at the inspiring initiatives undertaken by these hotels.

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Where Hospitality Meets Heart


Step into the warmth of our welcoming Hyatt Place Blacksburg / University, where our dedicated team, many with longstanding ties to Newport Hospitality Group, extend genuine hospitality to every guest. Nestled in the heart of Blacksburg, Virginia, our pet-friendly hotel offers comfort and convenience. Embrace the vibrant culture of the New River Valley while enjoying our hotel's modern amenities, including a fitness center and indoor pool. Just steps away from Virginia Tech's campus and a short drive from the renowned research center, our location invites exploration and relaxation. Let our friendly staff be your guide as you discover all this charming area offers.


>> Visit

JACKSONVILLE BEACH, FL

Miles of scenic coastline await you at Hampton Inn Jacksonville Beach/Oceanfront in Florida! Dive into spring break with our Park and Stay package, featuring the best beach bar in town, Tides Beach Bar & Grille.

BROOKLYN, NY

A New York adventure begins here at Fairfield Inn & Suites New York Brooklyn! Unlock the best of the city with our Destination offer. Enjoy our rooftop lounge and embark on your unforgettable journey in the heart of Brooklyn.

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Plan Your Getaway

GLEN ALLEN, VA

Feeling presidential this month? Explore avid's Wonderland offer and visit President James Monroe's ornate resting space at avid hotel Richmond North - Ashland. Experience the beauty of spring cherry blossoms and more.

JACKSON, TN

Your Tennessee vacation is here. Discover the soul of the music highway at Hampton Inn & Suites Jackson! Immerse yourself in the beat of the city at our newly renovated hotel. Catch up on our renovation news here. > >

SAVANNAH, GA

Shake your shamrocks in Savannah this March! Join us at Hilton Garden Inn Savannah Airport for the world-famous St. Patrick's Day parade and festivities. Experience the luck of the Irish in style!

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Spreading the Love


Get ready for our leadership conference all General Managers and Directors of Sales! We're using the new NHG WebEx event app to keep everything in one place. It's easy to navigate –from schedules to networking, it's all at your fingertips.

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NEWPORT NEWS | FEBRUARY 2024 | VOL 4 ISSUE 02

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Our mission is enriching lives through such high levels of service and value creation that together, we redefine the standards of excellence in hospitality.

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