Service Issue + Appreciation

Welcome to Newport Hospitality Group’s 32nd Anniversary interview with Mike Pleninger, Chairman. Here we take a deeper dive into the co-founder’s career and vision for the company. From his days at Cornell University to revolutionizing cost management, Mike’s ability to create partnerships is a nod to his father’s worldview, as well as his hybrid response to marketing in this evolving industry. We learn what influenced Mike and how Newport represents these ideals today.

Stay in the loop with your company news! This month's contributors provide special content for housekeepers to read, a "how to tutorial" for efficiency with your budget communications in Teams. Meet the people of September's new faces, anniversaries and our company spotlight team member.

• Lizz, Culture Corner >> At Your Service

• Tim, TDLR >> Microsoft Teams Productivity Tool

• Industry Links >> World Tourism Day 2022 9/27 >> First Space Hotel 2027

• NHG Calendar >> Save The Dates

1. Brand Highlights IHG Reset Your Password Mandate >> Directions; Hilton Travel with a Purpose Week >> Learn more in Lobby; Courtyard Culture Week Marriott >> Read More MGS
2. Celebrate service all month with your NHG custom themed "service" background filters for your next meeting >> Service Celebrities
3. October's hotel social media to get behind. Celebrate Halloween with a Giveaway! We are at your service with NHG's Social Media Playbook for October – your readymade social media calendar with posts, content and hashtags.

Explore the DoubleTree Suites by Hilton Hotel Philadelphia West. Located in the Plymouth Meeting Executive Campus, this 253-room hotel is the perfect location to host your next company gathering in the 8,201 square feet of meeting space. Don’t miss out on the opportunity to visit the LEGOLAND Discovery Center, located only three minutes from the hotel. After a long day spent exploring Philadelphia, come back to the hotel and enjoy a drink or a bite to eat at the Atrium Bar, one of the two restaurants on site.

“True hospitality is marked by an open response to the dignity of each and every person.” - Kathleen Norris

Newport News | September 2022 | Vol 2 Issue 09