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Commercial Collection Agencies of America
The Association with a framework of unparalleled strength ~ the four pillars featured in our logo represent our members' experience, expertise, ethics
and education!
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The Pillars
September 2020
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At the recent All Member Open Forum,
we had an interactive poll with
thought-provoking questions.
Attendees received immediate feedback, which was designed to assist in their current operations given the
Covid-19 Pandemic.
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Who Are We and Why Do We Exist?
We are the premier association for commercial collection agencies, creditors' rights attorneys and law list publishers who elevate the standards of the collection industry by providing the superior certification program in the industry.
Each one of our members adheres and respects to the Triadic System!
The Association requires adherence to a strict Code of Ethics in addition to fulfillment of continuing education of its members. The rigorous Certification Requirements, set by an Independent Standards Board, ensure that member agencies provide the highest level of professional service while they collect billions of dollars on behalf of creditors worldwide.
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The Board of Directors is excited to announce the
Annual Meeting of Commercial Collection Agencies of America
will be presented virtually October 21-23, 2020.
An outstanding slate of
Educational sessions with a Dream Team of Speakers
and UNIQUE networking opportunities will be offered.
Agencies: Make sure to attend to fulfill your
2020 Annual Educational Requirement!
Attorneys: We will offer sessions for which you can obtain CLE credits!
And let's not forget the Association meeting with the best networking!
Compete in this year’s ever-famous
Triadic Tournament….
"Collection Lawlapalooza"
The meeting may look a little different this year,
but be assured that you will receive the same level of excellence
the Association always delivers!
Check Your Inbox! Registration Opens Soon!
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Thank you to our all of our affiliate attorney members, who are spotlighted on the Assocation website!
Please make sure to download your special affiliate logo (seen above) from the Association website.
A special thank you to:
PREMIER AFFILIATES
Peter Ramsey Helt Baylinson, Kudysh, Greenberg & Helt
Bill Peterson
Miller Cohen Peterson & Young PC
William Rinehart
Rinehart, Scaffidi & Rinehart, LLC
PATRON AFFILIATES
Joseph M. Shur
Relin Goldstein & Crane LLP
Rick Thomas & Mark Sheriff
Thomas and Thomas, Attorneys
Welcome and thank you to our
NEW STANDARD AFFILIATES:
Stacy Law Group PLLC
Bentonville, AR
Donald E. Sternberg, Attorney at Law
Woodland Hills, CA
Hatkoff & Minassian
Tarzana, CA
Law Offices of Alvin I Gilmore, Columbus, OH
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Commercial Collection Training Institute
Have You Enrolled Your Employees?
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The Association's online individual collector certification program has graduated hundreds of certified collection professionals!
In addition, CCTI also features a new Credit Grantor Course geared toward the new hire in a credit and collection department.
All courses are state-of-the-art, feature a hybrid of video and PowerPoint presentations and culminate with an exam. Each graduate of CCTI receives a Certification of Completion and letter of congratulations.
Tenured industry professionals instruct students on a myriad of topics relevant to the accounts receivable management landscape.
CCTI is fulfilling the Association's mission to create an educational tool which can be used to create a knowledgeable workforce in our industry.
Visit the Association website for enrollment information.
Recent Graduates from:
- Brennan & Clark
- CST
- CST Worldwide
- Jewelers Board of Trade
- Williams, Babbit & Weisman
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During the Pandemic,
millions of Americans lost their jobs. Now, as we are emerging, best practices in your hiring process is vital.
Check out this interesting article and illustrative graphics to ensure that you attract the right fit for your staff!
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4 Clues That You’re About to Make a Bad-Hiring Decision |
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We are all about how we can help our members~
4,942 Zoom calls and
webinars later....
During the Pandemic, the Board of Directors has met consistently to create and implement a plan with the primary purpose of assisting our members.
Early on, the Daily Update was created and served to arm our members with current information on a cross-section of topics, with an emphasis on state and federal regulation. Regular updates continue to be sent advising of the evolving landscape of regulation of our industry.
The All Member Open Forums continue to be a time to come together visually and share challenges and get answers to each other's questions. Early on, we supplied sample "Work From Home" agreements, offered sage advice about how to access PPP funds and discussed a
re-entrance into the
workplace strategy.
Press releases were issued and initiatives were born.
Board members continue to meet and collaborate with various other industry organizations: NACARA and CRF, as well as ACA, CLLA, IACC, NCBA and RMAi.
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The Legislation Committee was re-activated and has met with other association professionals, as well as experts in the ARM industry to address the current situation in Washington DC.
Our industry has fought off over two dozen bills that could have impacted our businesses.
CCA of A is taking a strategic, proactive approach on behalf of our members, starting with a lobbying effort. We will keep our members updated with a report of progress from our lobbyist.
We will continue to meet with the other associations so we have a united front to combat at future threatening legislation.
See the letters sent to all members regarding the newly established legislative fund and how to contribute to it by clicking below:
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As we saw the Pandemic get worse, we saw our fellow neighbors need help. The need for food increased 40%. Once again, the Board jumped into action, creating the initiative CCA of A Gives Back: Support Your Local Food Pantry.
We appealed to each member to donate to their local food bank or food pantry and Commercial Collection Agencies of America would donate to that same food pantry in honor of its member, as well.
The program was a huge success!
Over forty food banks and food pantries were recipients of our members' donations as well as the Association's donations.
A Huge Thank You to our
Generous Members!
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Commercial Collection Agencies of America
featured during the Pandemic
During the last few months, the Association has been invited to participate in the following sessions:
Commercial Collections in a Covid-19 Economy hosted by Creditsafe:
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A Chat with Mike Ginsberg of Kaulkin Ginsberg regarding how our Association and members are handling the crisis, |
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Lou Adler - LinkedIn
The cost of your company’s bad hiring decisions can be staggering.
To calculate this cost, I tell my clients to add the first-year turnover rate to the percentage of people who the company wouldn’t rehire.
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So . . .
Where Do We Go
from Here?
Premier Affiliate Attorney Member,
Bill Peterson of
Miller Cohen Peterson & Young PC
shares his insights with us...
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Thank You For Your Membership!
You are Unique!
Commercial Collection Agencies of America is the ONLY
collection industry association in which ALL agency members are certified~quite a distinction as reported by credit grantors
~and~
The only collection agency association which is a
Platinum Partner of
Credit Research Foundation.
Our Certification Program is endorsed as the industry standard
by CRF!
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P.O. Box 1695
Arlington Heights, IL 60006
847-907-4670
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