Upcoming Web-Based Back Office

Upcoming in the near future, we are going to have the option for a web-based back office interface for ThunderPOS.  Those who choose to utilize this will be able to manage items and customers, view reports, manage employees, and more through a website.


Above, we're including a couple of early developmental screenshots of this on a phone.

This is in addition to the currently existing management through the Windows client, so if you like what you're already using and do not want to enable these tools, you will not need to.

We'll have more details and images as the release of this feature draws nearer.
 Employee Management Tips

We've had customers curious lately about the security features that are offered for managing and monitoring their employees.  Here is a brief rundown of the most prominent of these features; for more details, see the user's manual.


  • First, we strongly recommend setting up individual accounts for each employee to log in with through System Administration -> Employees.  Using a single, shared login will prevent using any of the other features, or from tracking who has performed particular transactions.  It also will result in all cashiers having administrative permissions.
  • The time clock feature, accessible through Store -> Time Clock, will allow logins to clock in and out.  This will both be useful simply for tracking the hours worked, but also for using the Employee Metrics report.
  • Through System Administration -> Settings -> Security, you can enable a required login for each checkout option, and the audit log for quantity changes in inventory.  This latter setting will require a reason to be entered anytime that the stock level is being adjusted within the items screen, and will record it as having been done by the logged in employee.
  • Additionally, above and beyond tracking each invoice, the register audit log will automatically record any post-transaction voids, no sales, or discounts given manually by the cashier.  This can be accessed through the reports menu.
Credit Card Processing

There are two main options for Credit Card Processing for users of our software: Going with an external solution, or going with an integrated EMV reader through one of our partners.

By default, the system is configured for using an external system.  Using it in this mode is simple - credit is treated as just another tender type, just like cash or checks.  For this reason, you should wait until the card is approved through whatever external processor you use.

For an integrated solution, we have a number of companies that we partner with that you can use as a processor.  Your rates and funding will be done directly through this company, whether Worldpay, EVO, or another company.  However, at the register, you'll be able to interact with the EMV unit with a simple click of the "credit" button, with the customer being able to use a card or a mobile payment application through the pin pad.

If you are interested in talking to one of these partners about switching over to integrated processing, or learning about more information on this, contact us at (919) 387-7597 ext 100.

The current version of the software, available for supported users, is 5.4.3.  To get back on support, or to upgrade to phone support from email support, contact sales at (919) 387-7597 x100.  If you are not on phone support, and you call, a response will be sent to the email address on file.  You may also buy a support incident from our website.

 

As a reminder to users of ExtremePOS Payment, we are no longer able to support this product as the version of SQL Server it depends on has reached the end of life.  If you are currently using Payment and your software is out of date, we highly suggest you contact us and discuss options for upgrading to keep your PCI compliance.

Extreme Point of Sale, Inc | support@extremepos.com | (919) 387-7597 | www.extremepos.com |  www.thunderpos.com |  Newsletter Archive
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