Point of Sale Security

Are you using the features of ThunderPOS aimed at keeping your store up and running with losses at a minimum?  Think of this article as a basic checklist for these most essential features.

First, and foremost, do you have individual employee accounts set up for each cashier?  While it's possible to use a single account for everyone, this will make it much more difficult to trace back errors and issues to their source.  Using specific accounts will allow you to increase accountability.

Additionally, individual accounts allow you to set permissions for each employee, entirely restricting access to functionality they may not need.

Second, check your security options in the settings screen.  "Audit Quantity Changes" will require anyone editing either new quantity or used quantity of an item to enter a reason why, and record the date, time, employee id, and reason.  "Prompt Cashier ID" will require the cashier to enter their id and password when completing any transactions.  "Require Password For Clock In/Out" will help secure the time clock screen, if you're using that feature.  "Allow Only Current Date for Reports for Non-Administrators" will prevent your employees from digging into your backlog of sales reports.

Third, use the auditing reports available in the system.  These are available from the reports menu.  Under Item Reports, Audit Quantity will show the log of changes made if the Audit Quantity Changes setting was on.  Audit Price Changes and Audit Cost Changes will list price and cost changes made through item management at the store level.

Under transaction reports, "Audit Activity" will show price changes made at the register screen, as well as voided transactions and times the cash drawer was opened not attached to a transaction.

Keep in mind that our reports can be set up to be emailed to you on a regular basis, including all of the audit reports mentioned above.  This can be very useful for making certain you know what's going on in your store!

Finally, make certain that you are getting backups of your database, not just on the server computer but to a separate device or using a service like onedrive or dropbox.  There have been cases of stores having not just their inventory burgled but their entire point of sale; if this happens, the last thing you need is to also not have a complete record of what you had in stock at the time.
End of Year Specials On Hardware

We're running a few specials on hardware in an attempt to clear out some stock before Thanksgiving.  All of these deals are limited to the supplies we currently have available, and they're first paid first served, so contact Sales today if you're interested in any of them.

We have a few of the SNBC receipt printers.  Normally $249.99, these units are on sale for $199.99.

We also have a very limited number of handheld inventory scanners for physical inventory, normally $599.99, with a special price of $399.99.

With the upcoming end of life for Windows 7, it may be time for you to update to a new computer.  We're selling a number of Windows 10 machines, suitable for running ThunderPOS software, for $799.99, a $100 discount from the normal price.

The current version of the software, available for supported users, is 5.4.4.  To get back on support, or to upgrade to phone support from email support, contact sales at (919) 387-7597 x100.  If you are not on phone support, and you call, a response will be sent to the email address on file.  You can also buy a support incident from our website.

 

As a reminder to users of Windows 7, Microsoft's support of this version of Windows is ending in January 2020.  We highly recommend getting onto Windows 8.1 or 10 by this time.  Versions of ExtremePOS, Musicware, Praiz, and ThunderPOS 4.0 and above should all be compatible with Windows 10; versions before 4.0 are themselves being sunset for support as of the end of this calendar year.

Extreme Point of Sale, Inc | support@extremepos.com | (919) 387-7597 | www.extremepos.com |  www.thunderpos.com |  Newsletter Archive
Follow Us: