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October 25, 2024
The City of Edmonton launched the Assisted Snow Removal Program, a two-year pilot initiative designed to support seniors and residents with disabilities or mobility challenges. The program provides free snow removal services for eligible participants, helping ensure safe and accessible mobility during the winter months.
“Edmonton winters can be challenging, particularly for seniors and individuals with mobility issues,” said Chantel Perizzolo, Director of Complaints and Investigations. “This program will help reduce the risks associated with snow and ice while fostering a more inclusive city.”
Program Details:
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Who is eligible? The program is available to low-income seniors and individuals with disabilities or mobility challenges in Edmonton. Participants already enrolled in other City programs, such as DATS or the Assisted Waste Collection Program, can access a simplified enrolment process.
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What is covered? Snow removal will take place within 24 hours after a snowfall of 2 cm or more. The program covers primary walkways and public sidewalks adjacent to properties, but does not include private driveways or rear pathways.
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Supporting community leagues: The City is also working with local community leagues to help provide resources and tools for snow removal, further ensuring residents are supported in meeting winter safety standards.
The program addresses safety concerns by reducing the risk of slips and falls associated with uncleared snow, supporting the health and social inclusion of vulnerable populations. A service tracking system will monitor requests, manage quality control and ensure timely service delivery.
How the process works:
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New applicants: Eligible residents can apply online by completing the enrolment form. A signed healthcare provider form must also be submitted by mail to verify the need for assistance, which may extend the processing time.
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DATS and Assisted Waste Collection participants: Residents already enrolled in DATS or the Assisted Waste Collection Program can qualify through a simplified process. They need to complete the enrolment form and undergo a brief interview and service agreement, after which they will be approved for the program.
- Once enrolled, the address will be added to the snow removal inventory.
- Services will begin within 24 hours after a citywide snowfall ends and at least 2 cm of snow has accumulated.
Please note: Until a service agreement is complete and enrolment is finalized, all residents are responsible for maintaining the snow and ice on the city sidewalk adjacent to their private property.
For more information or to apply, visit edmonton.ca/AssistedSnowRemoval, or contact 311.
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