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September 18, 2024
Opening a business isn’t easy, but getting a business licence should be. With the City’s newly streamlined process, getting a business licence just got a lot easier and faster.
“When you’re opening a business, time is money, so we’re pleased to introduce more streamlined processes and help owners open their doors faster,” said Travis Pawlyk, Branch Manager, Development Services. “We’re continuously working hard to streamline and simplify our processes for a better customer experience with the City’s permitting and licensing system.”
Business licence applicants can now tie their development and building permits to their applications so Development Services staff can process the licences faster. Connecting these applications avoids delays for business owners while reducing processing time by up to 30 per cent.
This service improvement is the latest effort to streamline processes and reduce red tape at the City. Since 2018, red tape reduction efforts are estimated to save $5.3 million and 67,600 days annually.
The City's Permits and Licensing Initiative was the winner of the 2022 Government of Alberta's Municipal Excellence Awards in the Red Tape Reduction category. Edmonton also ranked at the top of 21 Canadian municipalities in residential permit processing through the 2022 Canadian Home Builders’ Association Municipal Benchmarking Study.
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