Transit safety plan reducing incidents, improving outreach 
October 25, 2023

City Council has received the latest bi-monthly verbal update on transit safety from Administration, Edmonton Police Service and Bent Arrow Traditional Healing Society.

Recent work shows progress is being made related to the Enhanced Transit Safety Plan, which is built around improvements to safety, perception of safety, well-being and integration: 
  • Drug-related incidents: 19 per cent decrease (from 499 in Q2 to 404 in Q3). Source: ETS data
  • Non-violent and violent incidents: 36 per cent decrease in non-violent incidents (from 118 to 76) and 47 per cent decrease in violent incidents (between Aug and Sept. Source: EPS data
  • Community Outreach Transit Team: Increased referral requests to shelter support (11 per cent of all interactions in 2023 to date, 3 per cent in 2022) and housing support (12 per cent of interactions in 2023, 7 per cent in 2022). Source: Community Standards data 
  • Ridership: In September 2023, ridership reached 5,060,090. This represents a significant increase from August 2023 (3,915,065 riders) as well as a 14 per cent increase compared to September 2022. While there are many factors that affect ridership, non-criminal incidents decreased from 0.04 per cent of total rides to 0.03 per cent between August and September 2023, respectively. Source: ETS data

The Enhanced Transit Safety Plan involves additional personnel within transit spaces. Here are the latest counts for staffing: 
  • Transit Peace Officers: Since early 2022, 35 new Transit Peace Officers (TPOs) have been hired. There are currently 85 front line TPOs in the system, with eight more new recruits starting in November.
  • Community Outreach Transit Team: Seven TPOs are currently paired with outreach workers from Bent Arrow Traditional Healing Society. COTT reached its full complement of staffing in June 2023, and is funded through the 2023-2026 budget cycle.  
  • Edmonton Police Service: In early 2023, the province announced funding for 50 police officers in transit spaces. To date, 21 officers have been assigned, with another 29 expected by late 2024. There are currently three Transit Community Safety (TRACS) teams, each with six constables and one sergeant deployed citywide to transit locations. 

In addition, work continues on planned improvements through the Alberta Transit System Cleanup Grant: 
  • Enhanced Cleaning: Cleaning of LRT trains and stations has been increased, with new in-service train cleaning at Clareview Station and a full-time contract employee dedicated to graffiti removal.
  • System-wide security upgrades: As of mid-October, 477 external doors have been upgraded at LRT and transit stations to secure these stations better after hours, with another 72 expected by spring 2024. More than 40 new security cameras are being installed at LRT stations across the City. 
  • Work stations: Two workstations are being upgraded. The Transit Peace Officer hub in Churchill Square will begin operations in the next week. Detailed design has been completed to renovate a former cafe space in Central LRT Station to serve as an outreach work space for the Community Outreach Transit Team.

Edmonton City Council approved the Enhanced Transit Safety Plan in February 2022 to improve safety and connect Edmontonians to appropriate supports as needed. The next verbal update is expected to take place in December 2023. 
Media contact: 
Executive Communications
Office of the City Manager