News You Can Use - Cybersecurity Alert- Ransomware Attacks via Microsoft Office 365

Business leaders must be aware of a critical cybersecurity threat targeting organizations through Microsoft Office 365. Two sophisticated ransomware groups are exploiting email bombing and tech support impersonation (aka vishing) to infiltrate systems.

How the Attack Works

• Attackers use email bombing to overwhelm inboxes, then pose as tech support via Microsoft Teams

• Remote access tools are used to install malware and steal data

Recommended Mitigation Steps

• Restrict Microsoft Teams calls from external organizations

• Enhance employee awareness training to include vishing tactics

• Implement robust email filtering systems

• Regularly update and patch all systems

• Enforce strong authentication measures, including multi-factor authentication

• Establish and practice an incident response plan

It's crucial to act swiftly to protect your organization. We encourage you to reach out to your trusted technology partners or managed security service providers to:

• Conduct a comprehensive security assessment

• Implement advanced threat detection and response solutions

• Provide ongoing monitoring and support

Remember, cybersecurity is an ongoing process, not a one-time fix. 

Stay vigilant and prioritize the protection of your organization's digital assets. Your proactive approach today can prevent significant losses tomorrow.

CTS offers solutions that integrate with and strengthen Microsoft Teams. 

For help with your business communications, contact CTS today at 800.787.4848 or jnolte@ctsmd.us.

Making Schools Safer – CTS deploys Valcom's Next-Gen Bell + Notification Solutions

Educators and administrators - As you plan for the 2025-2026 school year, it's time to assess your school's outdated communication infrastructure. 

CTS designs, deploys, and supports Valcom's cutting-edge bell and notification solutions. Valcom delivers a comprehensive approach to school-wide communication, seamlessly integrating with existing systems while reducing costs and enhancing your emergency management protocols. 

The system's versatility allows for simultaneous notifications across various devices, including loudspeakers, digital signage, mobile devices, and desktop computers.

Key Capabilities

• Emergency Management - From initial alerts to "All Clear" messages, manage crises at both local and district levels with centralized monitoring.

• One-Click Simplicity - Send consistent messages to multiple devices effortlessly.

• Automated Bell Schedules - Easily program and manage bell schedules to keep your school running smoothly.

• Desktop & Mobile Alerting - Deliver critical information instantly to Android and iOS devices as well as desktops.

• System Health Monitoring - Keep track of your Valcom system's performance through a single user interface.

Valcom's solutions not only streamline daily operations but also significantly enhance emergency preparedness. 

In crisis situations, the system can swiftly deliver notifications to specific classrooms, multiple schools, or entire districts, ensuring that critical information reaches those who need it most.

Moreover, Valcom's systems are designed to comply with emerging safety legislation, such as Alyssa's Law, emphasizing multi-channel communication for improved school safety.

By upgrading to Valcom's modern bell and notification system, you're not just replacing outdated technology – you're investing in a safer, more efficient, and more responsive educational environment. 

Learn more. Contact CTS today 800.787.4848 or jnolte@ctsmd.us.

Yealink Collaboration Solution for Boardrooms

Our local team of AV experts is offering Yealink Collaboration Solution for Boardrooms to transform your boardroom meetings with advanced technology, seamless integration, and user-friendly features. 

Tailored for modern workplaces, Yealink’s solutions cater to various room sizes and collaboration needs, ensuring an optimal experience for both in-person and remote participants.

Key Elements of Yealink Boardroom Solutions

• MeetingBoard Series - The Yealink MeetingBoard, available in 65-inch and 86-inch models, features a 4K touchscreen display, AI-powered cameras, premium audio, and Microsoft Teams/Zoom certification. It offers real-time whiteboarding, annotation tools, and dynamic content sharing.

• Video Conferencing Systems - Yealink provides robust video conferencing solutions like the MVC series and VC800 for mid-to-large boardrooms. These systems support HD video conferencing with features such as multi-site capacity (up to 24 sites), content sharing, and customizable layouts.

• Seamless Integration - All Yealink solutions integrate effortlessly with platforms like Microsoft Teams and Zoom, ensuring a consistent and intuitive user experience across devices and locations.

• Cloud-Based Meeting Management - The Yealink Meeting Server supports scheduling, content sharing, recording, and multiple conferencing modes. It enables participants to join meetings from any device or location.

CTS provides boardroom solutions that are ideal for organizations looking for smarter collaboration tools that are easy to use.

Talk to our AV experts. Contact CTS today at 800.787.4848 or jnolte@ctsmd.us.

Sourcewell + Mitel - Streamlining Government Communication Solutions for 2025 and Beyond

Federal agencies facing the challenge of accommodating returning-to-office (RTO) employees need a reliable, efficient phone system solution that can be deployed quickly. CTS and our partner Mitel, a leading provider of unified communications, offer an excellent option through our partnership with Sourcewell. 

Bypass the time-consuming and costly procurement process for acquiring the technology your organization needs.

Sourcewell, a municipal contracting agency serving education, government, and non-profit organizations, has selected Mitel as its preferred Unified Communications provider. This arrangement allows federal agencies to bypass the time-consuming and costly procurement process typically associated with acquiring new technology.

Work with CTS Experts to procure Mitel solutions

• Unified Communications, UCaaS
• Public, Private Cloud, and On-site Systems
• Contact Centers
• Team Collaboration
• Business Phones, Devices & Accessories
• Mass Notification
• Professional Services

Working with CTS, agencies can quickly implement state-of-the-art phone systems. Mitel's solutions offer advanced features such as unified messaging, team collaboration tools, and seamless integration with existing systems.

Federal agencies can confidently equip their workforce with cutting-edge communication tools, enhancing productivity and collaboration in the new RTO landscape.

Get started now. Contact CTS today at Contact us today: 800.787.4848 or jnolte@ctsmd.us.

We are thrilled to announce that Chesapeake Telephone Systems (CTS) is celebrating its 40th Anniversary!

"Reaching this four-decade milestone couldn't have happened without our great team and loyal customers. We're looking forward to our next decade together. Thank you everyone!" - Jeff Nolte, CTS

We're proud to offer a comprehensive suite of products and services to meet your evolving technology needs.

• VoIP Phone Systems and Cloud Communications
• Contact Centers and Call Recording Systems
• Infrastructure, Cabling, Wi-Fi Networks, Broadband
• Sound Masking and Speech Privacy
• Paging, Broadcast, and Mass Notification Systems
• Conference & Board Room Collaboration
• SCIFs | Secure Phones
• Access Control and Physical Security
• Video Conferencing and Surveillance
• 24/7 Technical Support

Let’s talk about your communications. Contact us today at 800.787.4848 or jnolte@ctsmd.us.

Hear What CTS Customers Are Saying!

Calvert Education Association

“Preparation for change was spot on. The installation and training were excellent!”

Brody Transportation Co., Inc.

“You deliver what you say you are going to deliver. You have quality employees who know what they are doing.”

Arel Architects, Inc.  

“Your team was on time and completed the work as proposed and was very professional.”

St. John's College

“Dave is courteous, professional, and very adept at telephone troubleshooting. We greatly appreciate his expertise in helping us resolve related issues here at St. John's College.”

Semmes, Bowen & Semmes

“Prompt, courteous, and professional service.”

Send Us Your Referrals… Get Your $250 Reward!

Know someone who is looking for a new communications service? Grappling with a Hybrid workforce? Is moving their office? A friend who needs faster broadband or Wi-Fi? A business partner who wants to add Sound Masking to their space?

Tell us about it... Just mention the "Newsletter Referral Program" when you contact us – we'll take care of the rest. CTS rewards you with $250 when we get their business. And there's no paperwork hassle or hoops to jump through.

Contact us with your sales tip at: 800.787.4848 or jnolte@ctsmd.us.