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Call 911 for an Emergency, NOT the Gatehouse:
Calling the Gatehouse for emergencies delays response time
The gatehouse is a point of entry and security checkpoint, ONLY. They do not have the capacity to respond to emergencies.
Calling 911 ensures that professional emergency responders are alerted and can reach the scene more quickly.
Thank you for waiting for the Greenlight at the gates
It is important to maintain a safe following distance when approaching the gate. When vehicles follow too closely behind one another the camera cannot read your license plate to allow automated access and it can interfere with the proper operation of the gate system (e.g., the gate may not fully open or cycle correctly), which could result in damage to your vehicle and delays.
The "greenlight" signals that it's safe for the vehicle to proceed through the gate. Waiting for the greenlight ensures the gate has fully cycled and can open properly, preventing traffic backups and minimizing delays for everyone entering the community.
Please Leave an Emergency Contact Number at the Gatehouse
Please provide an emergency contact number to the gatehouse, which will be used for urgent situations.
By providing an emergency contact number, the gatehouse security personnel can quickly reach someone who can assist in an urgent situation or relay critical information on your behalf.
It's important that this number is updated and accessible so that in urgent situations the information can be communicated without unnecessary delays.
Stop by the gatehouse or email here to provide your emergency contact name and number.
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