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Access Control and Safety Report
This is being brought to you for the purpose of acquainting residents with the activities that take place at the Gatehouse and how they are remedied by our Securitas staff.
2/3/26 at 12:02PM Resident hit resident gate while tailgating. Gate was broken. Associa notified resident that posted gate procedure was not followed and was her responsible for repair cost. She has been sent a copy of the bill with request for payment.
2/22/26 at 10:14PM Resident was delayed as the LPR cameras misread her license plate. Resident used abusive and rude language then sped off when able. Time of delay 3 minutes.
3/8/26 at 11PM Resident called with a description of someone approaching their door trying to break-in. It turned out to be a Door Dash driver who entered the community at 9PM and went to the wrong address. The Door Dash driver left the community at 9:20. Resident’s daughter phoned the gatehouse. She was advised of the details and was satisfied that the delivery person was not trying to break into her father’s house and thanked the gatehouse for their efforts and follow-up.
3/15/26 at 4:00PM A delivery driver went into the resident lane. A resident two cars back refused to back up and yelled and cursed at the officer and provided false information to security. The delivery driver was let through the gate and waited for the security officer to defuse the angry resident to be verified for entry.
3/16/26 at approximately 9:30AM Amazon driver entered the resident lane and was asked to back up and proceed through the visitors lane, but instead, drove around the gatehouse, and went through the exit lane, passed through the parking lot, then turned left and proceeded into the neighborhood on Piper Way. The driver was given a warning.
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