April 28, 2022: l May 17 Telehealth Webinar l IEP for Home Seminar Series l APPI Event l Moments of Gratitude l BCH Pediatric Update l Flu Season Extended through May l COVID-19 Update l EpicEdge Community Resources
A Message for the Tufts Medicine Integrated Network, including primary and specialty care physicians, practice administrators, Network leaders (Presidents, Administrators, and Medical Directors) and Network staff:
May Events You Won't Want to Miss
Register Today: May 17 Telehealth Webinar
(Originally May 3)

The Telehealth Webinar originally scheduled for Tuesday, May 3 will now be held on Tuesday, May 17 from 5:30 p.m. - 6:30 p.m. This webinar has been postponed so our team can gather the latest information on the evolving regulatory changes in telemedicine. This webinar will also cover how to incorporate Telemedicine into Epic workflows. 

Tuesday, May 17
5:30 p.m. 6:30 p.m.

IEP for Home Seminar Series  

Featuring Erik von Hahn, MD, Developmental-Behavioral Pediatrician with the Center for Children With Special Needs (CCSN) at Tufts Children's Hospital.
Download the flyer here

This Webinar Series is on the FIRST Wednesday of Each Month Through June, 2022
Wednesday, May 4
7:00 p.m. - 8:00 p.m.

AAPI Heritage Month Event: Why Representation Matters

We are recognizing and celebrating Asian American Pacific Islander Heritage Month. You’re encouraged to attend our virtual event and join in on the conversation.

Guest Speakers include Sokhary Chau, the first Cambodian American Mayor in the U.S. (Lowell), and Lisa Wong, the first Asian American woman to become Mayor in Massachusetts (Fitchburg). Please click the link below to join the webinar:

Friday, May 6
Noon – 1 p.m.
ICYMI: Please visit the Integrated Network Webinar Series Page for news about upcoming and previously recorded webinars
Moments of Gratitude Celebration
Tufts Medicine is coming together to show gratitude for each other's perseverance through the pandemic, persistence through the Epic Launch, unmatched care-delivery practiced every day and the excitement around our brand launch. You're invited to join your colleagues for a fun-filled day at a location nearest to you. Keep an eye out for more ways of celebrating in the coming months.
May 1: BCH Considered "In-Network" for Medicaid ACO
Effective May 1, 2022, Boston Children’s Hospital (BCH) and their providers are considered in-network for the Wellforce Care Plan Medicaid ACO contract. Our Medicaid ACO has a large pediatric membership, and this change will help facilitate patient care needs, as appropriate, from Tufts Children’s Hospital (TCH) to BCH. Fallon does not require referrals to BCH and BCH providers now that that they are in-network. Any local entity requirements may still apply, so check with your local referral program for further information or if you encounter any issues with claims payment.  
“Flu Season” Extended through May
Confirmed influenza A case counts are the highest they have been all season; therefore, Tufts Medicine Hospital Epidemiology recommends extending the “flu season” until the end of May. In four weeks, data will again be reviewed to reassess ending/extending the season. Recommendations include: 
  • Continue vaccinating inpatients, outpatients, and new hires
  • Employees with an exemption to the vaccine must remain masked at all times
COVID-19 Update
Second Booster Eligibility and Guidelines
Patients are now eligible for a second booster if it has been more than 4 months since the last booster and they meet one or more of the following criteria:
  • 50 years of age or older
  • 12 years or older and immunocompromised
  • Have a high risk family/house member
As additional booster formulations may become available in the fall, patients meeting the following criteria may consider waiting for a booster:
  • patients who have had COVID-19 within the past 3 months
  • patients who would elect not to receive additional boosters in the near future if they obtain one at this time
Currently, based on data limited to the follow-up time in one study, it does not appear the second booster prevents all COVID infection after 10 weeks post-inoculation, however should prevent hospitalization.

Treatment Criteria and Availability
Treatment should be initiated as soon as possible in patients with mild to moderate disease who are high risk.
  • 5 days or less since symptom onset, oral antivirals can be administered
  • 7 days or less since symptom onset, remdesivir or bebtelovimab
Most retail pharmacies in addition to hospital pharmacies- including Tufts Atrium 3- have access to the oral antivirals. Check out the therapeutic locator for more specific details.
Remdesivir is available at Tufts Medical Center Respiratory clinic by calling 617-636-3164
If there are any concerns or questions about drug or condition interactions with taking any of the treatments, please reach out to the TMIN pharmacy staff using the Answer Center form.
EpicEdge Community Resources
IS Help Desk Support
When calling the IS Help Desk, you now have three options to choose from:
  1. Epic or Clinical Application issues
  2. Other IT issues
  3. Telecommunication or AV issues
Our IS Help desk agents are available 24/7 for both Epic and non-Epic issues. Call 617-636-1100 for assistance or enter a Service desk ticket via IS Help in Epic or through the link on the EpicEdge intranet (more details below).

Tip Sheets and Guides
  • Scheduling Overbooking/override FAQs. View the FAQ here.
  • Scheduling Overbook Function. View the tip sheet here.
  • Marking an Appointment Request for Cancellation. View the tip sheet here.
  • Cancelling an Appointment Request. View the tip sheet here.
  • Ambulatory In Basket – Out of Contact. View the tip sheet here.
  • Ordering Controlled Substance with Imprivata. View the tip sheet here.
  • Release Signed and Held Orders upon receiving a Patient. View the tip sheet here.
The Tufts Medicine Integrated Network is a distinctively different population health enterprise and value-based care contracting entity. It comprises 2,300 primary care and specialist physicians and advanced practice clinicians, working as Tufts Medicine employees or in private practice, delivering care in community and hospital settings. The Network’s purpose is to build healthier communities and to create healthy, rewarding experiences for our members and care teams. The Network was launched in July 2021 by building upon the legacies of two long-standing, high-performing organizations – Lowell General Physician Hospital Organization and New England Quality Care Alliance (NEQCA).

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