Serving credit professionals since 1899

The educational sessions were numerous and excellent. And the closing night party was epic! One vendor who goes to many conferences told me, “this is the only conference where there is a dance party and everyone dances!” Save the dates now for June 7-10, 2026, in St. Louis. We would love to see you there!

The second event that made this such a big month, was that our Board of Directors approved a new strategic plan for the organization. A strategic plan sets out a path forward. As Lewis Carroll (of Wonderland fame) said “if you don’t know where you’re going, any road will get you there.” So, it’s helpful to decide where we want to go and chart a path to get there! In the coming months I’ll use this space to share much more about the content of that plan and how it will impact you. Afterall, this is a membership organization and everything we do, we do for you!

P.S. I want to make sure you see the article below that I asked John Woods, our data contribution guru (aka Data Operations Manager) to write. Contributing your A/R data is a great way to help out the credit professional industry and it only works when everyone participates. Don’t hesitate to reach out to John to learn more. 

Reporting your company’s payment data will strengthen your customers’ financial position by keeping their credit history robust, accurate and current, and profitable companies tend to purchase more products. Reporting data also can work as a leverage tool with slow-paying customers. If a customer knows that their payment habits are being reported, they may be more likely to pay the reporting company before a company that doesn’t report.

Reporting your data saves you time – and money! You can reduce the amount of time it takes to prepare for your industry group meetings, and you can sign up for non-member credit reference checking. With non-member credit reference checking, customers can get credit references from you without you needing to have a member of your staff take the time to make the reference manually. It’s free, and a great member benefit if you contribute your data.

About 1/3 of our members currently contribute their data on a monthly basis. We would like this to be 100%! It’s quite easy and we’re happy to help you get started. 

For more information, please visit the links below; or contact John Woods, Data Operations Manager at data@nacmbcs.org.

• Data Contribution - NACMBCS
• Non-member Credit References

Education

June Webinar

The Automation Journey for Credit & A/R Professionals

Free for Members

June 18 - 12:00 - 1:00 PDT

Automation in the credit department can help credit professionals excel. Have you already implemented automation tools and are interested in learning more? Curious about implementing automation but not sure where to start? Join Yessine Alvarez as she reviews the ins and outs of automation, why it is beneficial to the credit department, and how you can get started.

Presenter: Yesinne Alvarez, Manager of Partnerships and Alliances, Creditsafe

Yesinne is a leadership professional with diverse discipline expertise in Relationship Management, Project Management, Business Development, and Talent Acquisition. Yesinne began her career in Accounts Receivable and Credit Management working with Thermo Fisher Scientific and International Paper before transitioning to Recruiting and Business Development at the Smyth family of Companies where she focused on staffing in Credit & A/R on a national level. She managed strategic accounts offering solutions in Credit and Accounts Receivable products. She expanded her recruiting experience to include Information Technology Staffing for Fortune 100 companies at Axelon on Wall Street in NY City.

Prior to joining Creditsafe, Yesinne was Chief Development and Strategy Officer for the Credit Research Foundation, a not-for-profit association focused on education to the Credit to Cash community.

Check out this month’s webinar lineup and give your credit skills a summer upgrade. Click on the blue links to register:

Micromanaging Myths: What It Is—and What It Isn't

In this quick-hit micro session, we’ll unpack the true definition of micromanagement, clear up common misconceptions, and explore how leadership style impacts team performance in the credit department. Learn when close oversight crosses the line—and how to lead with clarity, not control.

(FREE!) Prompting Power: Using AI Smarter in Credit Management This webinar gives credit managers practical, real-world tips to craft effective AI prompts for better reporting, sharper risk analysis and more efficient workflows. Learn how to stop staring at a blank screen and start getting results that matter—from policy drafting to customer communications.

Emerging Trends and Strategic Innovations in Trade Credit Insurance

Learn how credit insurance can be a strategic tool to mitigate risk, enhance financing opportunities and support global growth. We'll explore real-world applications, policy structures, and tips for maximizing value from your insurer. Ideal for credit professionals managing cross-border accounts or exploring new markets.

(FREE!) NACM and FCIB Present Author Chat: ‘I’m Not Just the Money Police’: How to Rebrand Yourself from Collections Cop to Business Partner

In this webinar, David Pullan will share some of the secrets from his book, The DNA of Engagement, co-authored with Sarah Jane McKechnie, to help you win hearts and minds, and reposition yourself from being perceived as ‘strictly credit and collections’ to a valued business partner. The book reveals how you can protect your best ideas from the threat of extinction by giving them the strength to survive and thrive in an increasingly noisy and busy world. 

Cyber criminals are targeting people in airports to try and steal personally identifiable information and money. These scams include hijacking USB ports and infiltrating devices via free public Wi-Fi.

“Juice jacking” is when cyber criminals load malware onto public USB charging stations, allowing them to access electronic devices as they are being charged. That malware is then used to lock the device or export personal data and passwords directly to the perpetrator.

Here are some suggestions for how you can protect yourself: MSN

The doors have officially closed. On Sunday, June 1, 2025, the Hudson’s Bay Company ended its centuries-long run as a department store chain in Canada. After months of liquidation sales and public speculation, the retailer’s final locations, including its once-iconic downtown flagships, ceased operations, drawing to a close one of the most storied and enduring chapters in Canadian commerce. What was once the world’s longest continually operating commercial enterprise as a department store chain is now relegated to history books, marking a sobering moment for Canadian retail, culture, and national identity.

For more: Retail Insider

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