Good evening,

Gwinnett County is actively monitoring and working to keep our community safe during Winter Storm Fern. Your safety is our priority, and we will continue to share updates as we receive them. We thank you for playing your part by staying off the roads — your diligence allows our teams to continue treating the roads and responding to any emergency situations.

We encourage you to look out for our News for Neighborhood newsletters, visit our website, or follow us on social media @GwinnettGov to stay informed on the latest updates. Please note that any updates about school closures will come from Gwinnett County Public Schools and Buford City Schools.

County offices closed January 26, services impacted by inclement weather

Gwinnett County Government

All Gwinnett County Government offices, with the exception of those required for the comfort and safety of residents, will be closed Monday, January 26.

Trash and recycling

There will be no trash and recycling services on Monday, January 26 for residents in unincorporated Gwinnett. All services will be delayed by one day.

Ride Gwinnett

Ride Gwinnett will not operate local bus, paratransit, or microtransit service on Monday, January 26.

Courts

Gwinnett County Courts will be closed on Monday, January 26 due to inclement weather. All court hearings and trials are canceled. The courthouse will be closed for court business, including courts located in the Gwinnett Justice and Administration Center, the Nash Court Building, the Recorder’s Court and Juvenile Court Building, as well as the Clerk of Court and Probate Court. No court services will be available.

Tax Commissioner

All Tax Commissioner offices, including all DMV offices, will be closed Monday, January 26. Online services will remain accessible during the closure. For additional information, online services, and the latest updates on closures and delays, visit GwinnettTaxCommissioner.com.

County events affected

Commissioner Watkins' Trapped and Trafficked Town Hall

Commissioner Watkins' Trapped and Trafficked Town Hall will be rescheduled from Monday, January 26 to a later date. The new date will be provided as soon as possible.

Police

The Coffee with a Cop event scheduled for Monday, January 26 at 9:00am has been canceled.

Fire and Emergency Services

The Hands-Only CPR class scheduled for Monday, January 26 from 3:00pm to 5:00pm at Fire Station 20 has been canceled.

Who to contact about incidents during the storm

Our first responders will continue to answer and respond to calls. Please review and save these phone numbers for emergency and non-emergency situations:

• Emergencies and immediate threats to life safety: 911
• Non-emergencies like downed trees, car accidents, and other incidents that do not pose an immediate threat to life safety: call 770.513.5700 or text 470.636.9202
• One Stop for Help and Warming Station information: 770.822.8850
• Gwinnett Water Resources dispatch like urgent water, sewer, or stormwater-related incidents: 678.376.7000

Warming Stations open

Gwinnett County is operating six warming stations with extended hours. Gwinnett County Warming Stations are located at:


• Best Friend Park Gym, 6224 Jimmy Carter Boulevard, Norcross
• Buford Senior Center, 2755 Sawnee Avenue, Buford
• Community Resource Center at Bethany Church Road, 3025 Bethany Church Road, Snellville
• Lawrenceville Senior Center, 225 Benson Street, Lawrenceville
• Shorty Howell Park Activity Building, 2750 Pleasant Hill Road, Duluth
• Gwinnett Justice and Administration Center, 75 Langley Drive, Lawrenceville. Please enter the facility through the fourth floor of the GJAC parking deck to access the warming station in the Nash Building jury assembly area.

At this time, we anticipate the warming stations will remain open through Tuesday, January 27 at 9:30am. As weather conditions evolve, we are prepared to extend operations if needed.

We will also continue to operate our 24/7 One Stop for Help phone line. Residents who need help accessing resources for non-emergency situations are encouraged to call 770.822.8850.

Protect your pipes from freezing

When it gets this cold, there is a higher potential for frozen or broken water pipes. You can help protect your pipes by winterizing your home with a few simple steps:

1. Insulate exposed pipes
2. Keep the heat turned on
3. Cover exposed water spigots

If you do experience burst pipes or another water-related issue, or if you are unsure if your issue is an emergency or whether it is your responsibility, you can read more about some of the most common issues:

• Water leaks
• Turning water off at meter
• Water quality issues
• Low water pressure or lack of hot water
• Water outages

For additional information, visit GwinnettCounty.com/ReportAProblem. If you are having a sewer, stormwater, or any other water-related emergency, please call 678.376.7000 to reach Gwinnett Water Resources' 24/7 dispatch center.

Visit Gwinnett Safety 411 for more tips on preparing for winter weather.

To stay updated with the latest news from the County, visit our website, GwinnettCounty.com, or follow us on social media @GwinnettGov.