Healthy Individuals. Healthy Practices. Healthy Communities.

December 2018 Newsletter
In this issue:
  • CCNC networks receive highest accreditation status from NCQA
  • Hepatitis C Bridge Counseling brings knowledge, options to patients
  • CCWNC leads practice transformation effort for free clinics in NC
  • CCPN Updates: Attestation packet available to Tier 3 members
  • Medicaid Pharmacy Updates: preferred drug list (PDL) changes
  • The QI Minute: Care management workflows for high needs patients
  • Upcoming Events

CCWNC Receives Highest Case Management Accreditation from NCQA
What does this recognition mean?
Community Care of North Carolina (CCNC) and each of its regional networks have achieved another 3-year accreditation in complex case management from the National Committee for Quality Assurance (NCQA). This highest level of accreditation recognizes our compliance with best practices in case management, including:

  • Effective management of patients as they move between care settings; 
  • Patient-centered assessments to determine care needs; 
  • Personalized and patient-centered care plans; 
  • Access to qualified case management staff; and 
  • Patient monitoring to track care-goal progress.

Contact for more about our network accreditation!
Making a Difference for Patients and Providers
Michelle Goyeau, CCWNC's Hepatitis C Bridge Counselor, participates in mobile outreach to educate people about Viral Hepatitis and current options for curing it. She describes the transformational moment when patients begin to understand that their condition is treatable, and that the treatment is accessible, tolerable and effective.
The North Carolina Association of Free and Charitable Clinics ( NCAFCC) is working collaboratively with CCWNC’s Quality Improvement Department to support free clinics with the transformation to patient-centered medical homes (PCMH). Kathi Slack and Carrie Pettler bring their Certified Content Expertise and years of experience to this work.
Medicaid Pharmacy Updates:
Updates to the NC Medicaid and Health Choice Preferred Drug List (PDL) are covered in a special bulletin from the Division of Health Benefits (formerly DMA) and in this summary document from CCNC.
CCPN Attestation Packet:
CCPN offers members a list of AMH attestation questions, rationale, and general explanation on how CCPN and CCNC services support providers in performing the work to which they are attesting. Become a CCPN member!
The QI Minute:
Short segments that cover the value-based care components of Medicaid AMH Attestation, including key functions that CINs can fulfill. See our next topic:

Upcoming Events
The next quarterly Practice Resource Meeting will be held via Webex only on January 22nd from 9-10:30 am. Invitations with the Webex link will be sent prior to the event, which will also be recorded. Contact Krystina Ford for questions about attendance or receiving the recorded video link.
Center for Integrative Health hosts its Visionary Voices Conference and Exhibition in Pinehurst, NC December 5-7th. Eric Christian, CCWNC's Director of Behavioral Health Integration, will present with colleagues on structured, practical ways to approach Integrated Care (IC) efforts and plan next steps. See page 30 for more information.
The next Carolina Hepatitis Academic Mentorship Program (CHAMP) Boot Camp is on January 11, 2019 in Durham, NC. 
CHAMP is a telemedicine training program intended for prescribing providers who wish to incorporate hepatitis C care into their practice. Contact Anthony Hannah at for more.
CCWNC | 53 South French Broad Ave, Suite 300, Asheville, NC 28801