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Winter 2019  
Message from Founder and CEO Susan Naples
Happy New Year to our valued clients, Board Members, and business partners. Cardinal had a busy year in 2018 and we look forward to another busy, service-focused year in 2019.
Jane Goodall once said, "Only if we understand, can we care. Only if we care, will we help." I find this to be of great relevance in our profession. For 37 years Cardinal has followed a similar credo. Our work is our passion. Our goal is to create and maintain strategic partnerships with our clients and business partners to enhance the experience of both. Working together with care and understanding is a basic goal, but what a difference it makes when purposefully implemented.
Under the bold leadership of President Farrah Esquer, we have invested in new, state-of-the-art management software to improve our processes and service to our clients. We have rolled out a reinvigorated website with many new features including improved client portals for both homeowners and board members, all of which will enhance our clients' online experiences and capabilities. Farrah expertly keeps us at the forefront of technology.
Farrah also promotes a culture of continuous service to our clients and to each other. In 2018 we celebrated Farrah's 20-year service anniversary with Cardinal as well as the milestones of five other treasured staff members: Anna Hibbs, 25 years; Tina Zurrica, 21 years; Theresa Hirschman, 18 years; Janet Mehan, 10 years; and Rochelle Hibbs, 5 years.
Our continued success hinges on all of our partnerships and I am star ting the new year grateful for every client, business partner, and staff member. Here's to a happy and healthy 2019!
Announcing Our New Website and Owner Portal
We're proud to announce our new website and online owner portal. By now, you should have received an email with temporary login information for the new portal. The email also includes an attachment with instructions on how to access the portal. Please take a moment to log into the new site, change your password, and get familiar with the owner portal.
The new portal has multiple benefits, including: 

Pay Your Assessment
Pay your assessment directly from your checking or savings account one-time or set-up recurring monthly payments. You may also make your payment with a credit card.


Elect to receive your statement via email.


Communication Preference

Elect to receive official communication from the Association via email.


Update Contact Information

Update your phone numbers, email addresses, and mailing addresses.


Access Documents

Access Association documents like Rules & Regulations, Meeting Minutes & Agendas, Parking Permit Forms, Key Request Forms, etc.


Maintenance Requests

Submit, review, and reply to maintenance requests.

Architectural Requests

Submit, review, and reply to architectural requests for property changes and improvements.


Non-Compliance Notices

Respond to non-compliance notices received and view the status of notices.


Facilities Reservations

View the calendar and make facilities reservations.
Feel free to contact our office at 714-779-1300 with any questions about navigating the new portal.   
Cardinal Holiday Luncheon
Cardinal staff took a moment from their daily duties to make merry at their annual holiday luncheon last week. Complete with the magic of James Donahue ([email protected]) and delicious food at Yves Bistro in Anaheim, they played holiday games and enjoyed a jolly time! President Farrah Esquer lauded milestone anniversaries during her thank-you comments to everyone for another year of superlative service to clients. Anna Hibbs, 25 years; Tina Zurrica, 21 years; Farrah Esquer, 20 years; Theresa Hirschman, 18 years; Janet Mehan, 10 years; and Rochelle Hibbs, 5 years.

In This Issue

Cardinal on the Fly
You live your life on the fly. Cardinal-Online can flit with you wherever you go. We are proud to announce that Cardinal Property Management's website is available on smart phones and tablets.
Help Cardinal Fly Farther in 2019 and Receive a Discount for Your Association
Would you like your association to receive a $200 discount on its next monthly management fee? Cardinal has been dedicated to helping Boards and Directors throughout Orange County for 35 years. Our strategic plan for 2019 and beyond includes not only further spreading our wings in Orange County but also into the Inland Empire and Los Angeles County. Cardinal holds the prestigious Accredited Association Management Company (AAMC) designation from the Community Associations Institute (CAI).
We are offering our client associations $200 off their next monthly management fee for referring a new client who signs a contract with Cardinal. Refer your friends to our website so they can see who we are and how we can help their communities to enhance the quality of their community living experience.

Watch our website and newsletter for further information in the coming year.
Cardinal Holiday Luncheon

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