Caring Palms just received a visit from two detectives from the Jacksonville Beach Police. It seems that there was an anonymous complaint made regarding the security cameras in the studio. The complaint said that they felt uncomfortable undressing because of cameras in the treatment rooms.

 

Now this was a shock as Caring Palms does not put cameras in the treatment rooms (something that is illegal). And while we do have security cameras, they monitor, the outside door, the lobby, the hallway, the room outside the bathroom, and the office. There are also motion detectors which monitor the hallway, the lobby, and the main treatment room / classroom. The purpose of the last two is to catch anyone that might break the glass and come in through the window. And they are motion detectors, NOT cameras.

 

The purpose of this security system is to protect the business(es) here when the studio is closed, and to protect the therapists and clients, especially those that work late hours. And only the public areas are monitored.

 

The two detectives were shown the security system, every camera location, every motion detector, and inspected every treatment room. They found nothing to support this anonymous complaint. When they left, they said that they were satisfied that everything was in order and done according to law.

 

Caring Palms (as well as the other businesses in the studio) respects your privacy, and do everything possible to make sure that all work is done in an ethical, straight forward manner, and that you are comfortable the entire time. And if for any reason you are not, you simply need to say something, and we will make changes. If you have any other concerns, all you have to do is ask, and we will gladly talk with you about it.

 

Our goal is to always help you feel better with the best work we can, and do it in a legal and ethical manner.

 

 

 

by Brian Dean 

by Brian Dean 

What do you expect when you go in for a healing session? Are your expectations met? Were they not met? Were you comfortable? Did something make you uncomfortable? Maybe your expectations were too high. Maybe you really did not know what to expect.

 

Setting expectations is one of the most important things we do. After all, if you take your car to the shop, and they tell you it is something they can fix in a very short period of time, then this is what you expect. But when you go back and find that your repair is costing a thousand dollars, well then they did not do a good job of setting your expectations.

 

Now admittedly, when one client finishes and then tells the next client how awesome their session was, the level of expectation goes up tremendously. It is like the bar being raised as the day goes on with every client we see. And we still work as hard as we can to jump over it.

 

At Caring Palms, we believe that education is one of the most important things we can do. As part of making you feel better, we want you to know what to expect. We want you to know what work we will be doing, where we will be working. We want you to know what this work will feel like, and how it will help your issues.

 

On your first visit to Caring Palms, there are a lot of forms to be filled out. One of these forms is there to educate the client as to what to expect during a session. With massage, part of the form describes what happens in a massage for those that have never had a massage before. The rest of the form describes movements and draping for standard massage as well as what is needed for specialty massages and other styles. For Reiki, there is a brief definition of Reiki which continues to a description of the areas worked and hand placements.

 

In each case, it is pointed out that the client has rights. If they are uncomfortable with the movement, draping, hand placement, pressure, or anything at all, they can tell the therapist, and things will be changed so they are made comfortable.

 

Most people read these forms. Some skim. Others just sign. This is our attempt to make sure the client knows what to expect. We also take extra time going over things with them verbally to make sure they understand.

 

Sometimes, we expect that what we do will 'fix' you immediately. Sometimes it takes time for the effect to kick in. Sometimes it take multiple sessions (and this is based on each individual). But most of all, we want you to know going into your session what you should get out of it.

 

Our goal is to make sure there are no surprises (for the client or therapist) once the session begins. Your comfort is our biggest concern. We spend an inordinate amount of time to make sure of that so you can have the best, most fulfilling, healing session possible. We do this to set your expectations, and then meet or exceed them.

 

Brian is now doing readings to anyone that wants to sit for one for tips. Keep in mind, these are mediumship readings, not psychic readings. If you think that it was a good session feel free to leave a gratuity.  If you have an interest, please contact Brian and something can be scheduled.