A Message from Clackamas Water Environment Services Director Greg Geist
Dear Valued Customer,
On behalf of Clackamas Water Environment Services (WES), I wish you and your loved ones a happy and healthy 2022.
WES looks forward to serving you in the New Year and beyond. In 2022, WES will be working on several key projects that will strengthen our ability to provide you with affordable and dependable services.
WES is always planning ahead to meet the needs of a growing population, and 2022 will be no different. One example of our long-range planning is the 2021 completion of the Tri-City Solids Handling Improvements project, one of the most significant county infrastructure upgrades in recent years that ensures the wastewater treatments needs of nearly 200,000 WES customers will be met for decades to come. Upgrades at our Kellogg Creek Water Resource Recovery facility and other WES facilities also support this vital effort.
Another top priority for WES is to reduce inflow and infiltration, which is rain or groundwater that seeps into aging or cracked sewer pipes and increases the flow into our wastewater treatment facilities, which can cause costly damages. Solving this problem with cities in our service area that own many of these pipes will save ratepayers tens of millions of dollars over the next decade.
In the New Year, WES will complete our new Storm System Master Plan, which will provide us with a long-term roadmap for stormwater infrastructure to help protect our rivers and streams from pollution. We are also excited to move forward with our floodplain enhancement project at the 3-Creeks Natural area, which you will learn about in this newsletter.
You can count on WES crews to be prepared to respond to any weather or other challenges that 2022 may bring, such as the historic February 2021 ice storm. Despite numerous power outages and other storm-related obstacles, WES crews worked 24/7 to ensure that your services continued uninterrupted, which earned WES a prestigious 2021 Water Heroes award from the Water Environment Federation
As we begin a third year of the pandemic, WES remains sensitive to financial hardships for customers caused by the crisis, including waiving late fees for unpaid wastewater or surface water bills for the duration of the pandemic. We also offer low-income discounts, which you can learn about in this newsletter.
From the WES family to yours, have a safe and prosperous 2022.
Greg Geist, WES Director
Celebrating Watershed Health with Art!
Clackamas Water Environment Services’ recent biopower upgrade at its Tri-City Water Resource Recovery Facility is helping Clackamas County meet its climate-action goal of becoming carbon neutral by 2050 and extending benefits of renewable power to more residents. Grants from Portland General Electric’s Renewable Development Fund and Energy Trust of Oregon helped make the biopower upgrade possible, and with it, the opportunity to educate the public on watershed health through art.
Students for Clean Water Video Contest
Don’t Litter Be Better - WINNER of Clean Water Action Award for Leave No Trace
Win great prizes and help educate the public in caring for our water!

The contest is open to grade 9-12 students in Clackamas, Multnomah and Washington Counties.

A total of five $500 first prizes will be awarded in two theme content areas

Learn more and enter the Students for Clean Water Video Contest
Preventing and Cleaning up Spills and Leaks to Protect Our Water
Learn more about steps you can take to prevent spills and leaks, clean up a small leak, and who to contact if the spill is hazardous or an emergency.
Get to Know the 3-Creeks Natural Area Floodplain Enhancement Project
Three creeks — Mt. Scott, Phillips and Dean Creeks — converge on the site to form Mt. Scott Creek, making it an important location for surface and stormwater management and natural habitat. Mt. Scott Creek flows into Kellogg Creek and then to the Willamette River.

Urbanization is taking a toll on the site, with streams eroding, habitat changing and flooding of developed properties becoming more common. This project will enhance the floodplain, improve water quality, improve fish and wildlife habitat and provide opportunities for pedestrian access and environmental education on the site, where feasible.

Low-income Discount
Clackamas Water Environment Services offers a 50% reduction on the sanitary sewer portion of its monthly bills to customers who meet the low income guidelines. Low income discounts are not applicable to surface water charges.

Once you have completed your application, please return it to:
Attn: Customer Service
Clackamas Water Environment Services
150 Beavercreek Road
Oregon City, OR 97045

If you have questions about the Low-income Customer Discount Program please call 503-742-4567
Are You Managing Your Sanitary Sewer and Surface Water Account Online?
The WES online account management system gives you access to your account 24 hours a day, 365 days a year. Register for access online to enjoy these features:

  • View real time balances, payment amounts and bill due dates.
  • Make one-time or recurring payments.
  • Review transaction history.
  • Sign up for paperless e-billing to get your bills and our messages emailed to you!

The WES Office is Open for Business!
Our office at 150 Beavercreek Road in Oregon City is open to serve you from 7:30 a.m. to 5:00 p.m. Monday through Thursday in person, or 7:30 a.m. to 5:30 p.m. Monday through Thursday by phone.

If you are experiencing flooding or a problem with your sanitary sewer that needs immediate attention during regular business hours, please call 503-742-4567, and a WES representative will contact you promptly. Outside of regular business hours, please call 503-655-8211.

Sanitary sewer service and surface water management.
150 Beavercreek Road Oregon City, OR 97045

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