September 2014

Dear Reader,


As you'll read in our first piece on Incident Reporting, a word that keeps coming to mind as we help our clients create SafetyZones within their respective healthcare organizations is "Transformation." To me this is a potent word that encompasses many facets of patient safety in healthcare delivery. Transformation means looking at current systems with new eyes. It means using existing tools with new direction. It means taking knowledge and creating action! In this ever-evolving healthcare landscape, transformation can mean the difference between an ineffective risk-quality-safety strategy, and a truly progressive one.


With this in mind, we hope you will read on and find inspiration for the transformations that are waiting to happen all around you!


Anna Marie Hajek

President & CEO

Clarity Group, Inc.

Healthcare Hot Topics
Is the Answer to Enhanced Patient Safety Hiding in Plain Sight?


We all have these systems, whether paper or electronic, that are supposed to capture incidents that can lead to and/or have resulted in patient harm. Most of these systems can do this, but many will agree that there is something missing - something important - when it comes to whether or not these systems actually enhance patient safety.


We cannot just track incidents anymore; we need to make this an organization-wide process where we build awareness, which leads to intervention, and results in changes that can be seen and monitored. In our latest white paper, we discuss the transformation of traditional "incident reporting" into an integrated patient safety management system and offer a path to achieve this transformation.


Read the white paper, Is the Answer to Enhanced Patient Safety Hiding in Plain Sight? The Transformation of "Incident Reporting"


Telemedicine: Risk Management Strategies

Healthcare is going digital; from electronic files, surgical procedures, patient monitoring devices, even social media, technology touches every facet of the healthcare industry. Practices like telemedicine can significantly improve care and help providers reach more patients, but in addition to the benefits, technology has its risks. Before you implement any new technology, you should first construct a comprehensive plan to combat any issues that may arise.

Here is a sample list of strategies to mitigate some of the key risks associated with telemedicine.

How Safe is Your Hospital's Security?

There is no one way to protect an organization from security threats. With varying technology and policies, an organization must develop a strategy that is right for them. There are a few steps, though, that you may want to consider as you create your plan. A recent article from InformationWeek offers 10, including building a culture that has security ingrained in each department, learning from other industries and creating a detailed BYOD policy.

Read 10 Ways to Strengthen Healthcare Security for the full list of steps.

Opinion - The ACA and its Effects on Liability Insurance Costs

The RAND Corporation recently published the report, How Will the Patient Protection and Affordable Care Act Affect Liability Insurance Costs? Gabe Villalpando an Underwriter at Clarity Group shares his thoughts on the report, which focuses on the impact of healthcare reform on auto insurance, workers' compensation insurance and medical malpractice insurance. 


Read the Response.

All Things Rural
Webinar - How to Manage Risk in Your Ambulatory Settings

On August 27, 2014, in conjunction with the National Rural Health Association (NRHA), we hosted the webinar, Patient Safety in Modern Healthcare: How to Manage Risk in Your Ambulatory Settings.

During this webinar, we explore the patient safety and quality issues associated with physician office practices and ambulatory settings. We also identify how you can pinpoint your own practice pattern issues and how you can create a risk management program that builds awareness and improves the quality of care in your ambulatory settings.

Listen to the webinar or contact us for a copy of the slides.

Celebrate National Rural Health Day


Mark your calendars - National Rural Health Day is November 20th. Rural healthcare providers across America play a critical role in our country's health system, and we look forward to recognizing their contributions!


Before the big day, check out a few rural healthcare resources:

Patient Safety Organizations
Webinar - PSOs: Protection, Empowerment & Collaboration

Join us on October 22, 2014 at 12pm CDT for the webinar, Patient Safety Organizations: Protection, Empowerment & CollaborationThe goals of the webinar are to:
  • Provide the framework for how the PSO program is structured
  • Describe how the use of this program has or can advance care delivery
  • Outline the future of PSO application
Click here to learn more and register.

Clarity PSO Learning Series: Medication Dosing Omissions

The Institute of Medicine estimates that, on average, hospitalized patients are subject to at least one medication error per day. There is the potential for error in every step of the medication administration process, but in this issue of the Clarity PSO Learning Series, we take a look at dosing errors and more specifically, dosing omissions, to see how we can reduce some of these errors.

Read the report to see what we learned and for our recommendations.

Clarity Spotlight
Healthcare Captives - An Important Risk Management Vehicle
Part 3: Underwriting: The Science...and the Art


Clarity has released the final white paper in its series on the successful management of a healthcare captive insurance company in the professional liability arena. This white paper, Underwriting: The Science...and the Art, examines the characteristics of a careful and well-informed captive underwriting approach, which completes the Captive Risk Management Triad: Claims Management, Risk-Quality-Safety Management and Underwriting.


Clarity PSO Re-certified by AHRQ

Clarity PSO 
is pleased to announce that it has been re-certified as a federal PSO for another three-year period under the authority of the Agency for Healthcare Research and Quality (AHRQ). Clarity PSO will continue to provide valuable and industry-leading patient safety expertise and services following the true intentions of the Patient Safety and Quality Improvement Act (PSQIA) of 2005.

Read the Press Release.

New Initiative to Improve Radiation Oncology Care


The American Society for Radiation Oncology (ASTRO) and the American Association of Physicists in Medicine (AAPM) recently launched RO-ILS: Radiation Oncology Incident Learning System™, and Clarity has played a key role in its development and launch. 


This online tool uses Clarity's Healthcare SafetyZone´┐Ż Portal event management software to allow radiation oncology centers to provide data regarding near-misses and safety incidents that occurred at their facility in a secure, non-punitive environment. This is also the only medical specialty society-sponsored radiation oncology incident learning system within a PSO, Clarity PSO.


Read our Press Release or visit the RO-ILS™ website to learn more about this initiative.


Outpatient Care is Expanding but are Your Ambulatory Settings Safe?


Each year, there are 956 million visits to physician offices vs 36 million hospital discharges, so how can we afford to have patient safety efforts only focused on hospital settings?


Clarity ASI: Ambulatory Safety Initiative is a suite of services to help healthcare organizations identify risks and errors associated with their ambulatory settings and develop strategies to improve their patient care.


Our experts review and analyze three data elements: (1) professional liability claims; (2) a self-reported practice assessment; and (3) real-time event reporting to gain insight into your ambulatory care practices and then work with you to find ways to enhance your patient safety efforts and decrease patient harm. Visit our website or view our brochure to learn more.


Upcoming Events
October 1 - 3, 2014
Kansas City, MO

October 26 - 29, 2014
Anaheim, CA
Booth 432
October 22, 2014
12:00pm CDT

Clarity Group, Inc. | 773-864-8280 |

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This information is provided for informational and educational purposes only and should not be construed as financial, medical and/or legal advice. Specific questions regarding this information should be addressed to local advisors and legal counsel. ´┐Ż 2014 Clarity Group, Inc. All rights reserved.