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Serving Retailers since 2000                       Newsletter
 

May 2015 

In This Issue
Version 3.5.2
BRE
Windows 10
Receipt Layout
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Welcome to Spring!  A few upcoming features to go over in this one, as well as discussing what we know about the upcoming Windows 10 and going over customization of receipts.

Version 3.5.2 Information
   

The following features are included in the upcoming release of the software:

  • Calculation of trade-in prices as a percentage of used price
  • Adjustments for BRE by category, rather than across the board
  • Introducing of support for submitting Leads Online trading via their web services at the conclusion of each sale, in addition to the existing export file.
  • Additional customer fields, including eye color, hair color, height, weight, and date of birth
  • Customizable age restriction of items based upon the customer birthdate or prompting if the selected customer has no birthdate.
Please let us know if you have any questions regarding these features!
Starting with BRE

 

Some of you have asked how to reach BRE for utilizing the video game load balancing functionality introduced in the prior update.  The man you'll want to speak with there is Brad Roltgen, and he may be reached at (408) 409-4263.  You may also email him at [email protected]

Windows 10

 

News has been coming out for Windows 10 over the last few months, and we've started to get questions about compatibility.  There is a technical preview available, but as of yet we do not have complete confirmation of total compatibility for existing versions of the software.  Even if the software works fully (and our inclination is that it most likely will, possibly with some relatively minor tweaks and updates) it is possible that there will be issues with older hardware; we will keep you informed in this space on any that we hear of.

 

What we do know about Windows 10 is that Microsoft is planning to allow non-Enterprise users to upgrade to it from Windows 7 or 8 for free.  As such, we know many of you are eager to find out more, and will keep you posted as we do internal testing.

Receipt Layout Options
   

There are a number of things you can do to customize and manipulate the receipts being printed from your register.  For information on emailed receipts, check out our archive of newsletters.

 

At the top of the receipt, your company information will print.  This is set through tools -> options, under the company info tab, and consists of four lines.  By far, the most common setup is as follows:

 

Company Name

Address

City, State, Zip

Phone and Email

 

That said, you can customize this to some degree; the only required field is the company name, which also appears on labels.

 

Also at the top of the receipt, if your receipt printer supports it and you have chosen to load one, is the logo.  We are able to help load logos for supported customers who get the printer through us - all of the models we sell these days support them - but you will need to provide the logo in a graphic format.  It's important to have a logo that will look good in black and white - green on red, for instance, will just come out as a blob.

 

At the bottom of the receipt are a few options - general invoice notes are printed on each and every receipt, no matter the printer.  These consist of up to ten lines of whatever you want, and can be set through view -> general invoice notes from the main invoice screen.  The most common things this is used for include return policies as well as upcoming events and specials.

 

Also at the bottom of each receipt, on certain configurations, is the 'couponing' information set through the tools -> options screen.  This does not have to be a coupon, but it will appear within a black box in relatively large font, with each line getting progressively smaller. This is only available on a small subset of printers, but you can try and see if it works for you.

 

Finally, you can place invoice notes on a particular invoice; similar to general invoice notes, these appear at the bottom of the receipt, but these are for a particular invoice and can be used to mark information about the transaction that the customer should know or that you need to know for returns of the item - for instance, that the particular items are 'as is'.  You get up to five lines of these per invoice, and may set them after at least one item is on the invoice by going to the invoice menu on the screen -> invoice notes.

 

Version 3.5.1 is currently available to supported users.

We are closed Monday, May 25th in honor of Memorial Day.

Not supported?  Get supported here!

You may view an archive of our emails here! 

Sincerely,
 

Jeremy Spencer
Support Manager
Extreme Point Of Sale Inc
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