MARSH HARBOUR INN       BALD HEAD ISLAND NC     FALL WINTER 2017

October - November - December 2017
As the season changes, we want to let you know about the upcoming activities at Marsh Harbour Inn.
We hope this newsletter is useful in planning your next visit and staying in touch. We look forward to seeing you soon. Safe travels.
From the President
Irma has passed and your Inn has fared well.

Our Inn keepers had her well prepared in the event Irma came ashore with any attitude.
In fact, the humidify has been replace with a pleasant cooling breeze of autumn mornings and warm lazy sunny afternoons.

You may have noticed some nice changes as the upgrade has begun.

New flags and fixtures, landscaping and fence repair, flower box w/seasonal blooms and both interior and exterior LED lighting.

There is a special air about the Inn, maybe the smell of waffles or pancakes greet you in the morning or the aroma of smoked meats prepared in the new pellet oven.

 Fresh coffees, popcorn and special treats are served during the day and always the smiling and accommodating faces of a staff anxious to make your stay special.

When you come to relax and good memories result our mission is complete.

September board meeting concluded and lots to share:
Full quorum w/special guest Rod Hyson Sr. providing updates on developer plans.
As you know the goal for our property is to become 100 % HOA owned.
Currently we are 70/30 HOA / Developer.

So let’s get out there and encourage family and friends to come visit and take a look.

David and Cheri Miller are providing great leadership, staff operating very efficient and happy.

The Inn:
The old girl has some issues which need and will be addressed over the next 12 months.

These issues are apparent and are broken down into two categories:

1-   Mid-minor which are budgeted and should be completed by EOY.
These include standard issues related to in/outside areas.
Overhead and exhaust fans, calking, light plumbing. Locks, doorknobs and other annoying issues which are represented by a long list.
These project will be the sole focus of our new handy man, “Chuck” .

-  The second phase which are more costly and unavoidable:
Golf carts, rotting wood, roofing on balance of the Inn, HVAC units and a few compromised windows, doors, linens and towels.
These are the same challenges we face in maintaining our homes.

2. Some of these costs are in the 2017 budget, the majority balance will roll into 2018 and forward.
Your board is preparing a detailed report on the scope, costs and plan to accomplish these upgrades/repairs all the while understanding the value equation of our property.

This analysis should be completed in 30 days and will be distributed to all.

WE are committed to assuring this work will be completed w/reputable suppliers and scheduled with the least disruption to the Inn’s operation.
Some have been asking about the soundness of our investment, rest assure one of our primary goals is to protect and enhance this investment.
Our members and the marketplace demand and deserve a property that is sound and well managed; investing what is necessary will ensure its future success.

Any member of your board is open to hearing your thoughts, feedback or offers to assist so please reach out at any time.

My Best,
HOA Suite Reservations and Rentals

Please contact  Christie Smith for the following  HOA  rental assistance 

  • To confirm your arrival and departure dates
  • If you wish to rent your suite or switch with another owner
  • To notify us of a friend/ family member or the rental of your week 
New MHI HOA Website!
A new HOA website has been set up for the Marsh Harbor Inn HOA. We have completed Phase I and will begin Phase II (Owners Only Portal) this fall.

Please take a look and let us know your thoughts or feel free to send photos to post in our gallery.

If anyone has a bit of creative talent and an interest in this kind of technology, we would love to hear from you!


Innkeeper's Corner
Meet the new Innkeepers
Cheri and David Miller















 Cooking with Wood

From the earliest days of my childhood going forward come a flood of heartwarming memories around camp fires, bonfires at the beach and backyard fire pits. Warming cold hands and stoking important family and friendship ties around a crackling wood fire gives nourishment to the soul and adds so much joy to our lives!

Cooking with wood is also a treasured tradition by many, myself included - whether it is a wood-fired oven in your favorite restaurant which you can smell 3 blocks away or a simple backyard smoker, all mouths in range know that "delicious" is coming there way. Food with family and friends - especially food prepared over a scrumptious wood fire is nothing short of magical - something we just witnessed again last night here at the Inn.

Cheri and I had the joy preparing a casual meal for 9 MHI Owners that included mozzarella stuffed burgers, roasted garlic veggies and bacon-wrapped/stuffed jalapeno poppers. Our new outdoor oven (Traeger) did it's job flawlessly, creating a warm social environment that tantalized the senses and satisfied the taste buds of all concerned. New and deeper friendships formed and what started as a private MHI cookout turned into a relaxed evening of laughter, joy, feasting and singing with a guitar - not to mention a fair amount of choice wines!

Consider requesting a Wood-Fired dinner on your next stay at MHI - reach out to other owners who share your week - Cheri and I look forward to serving you and celebrating life with you!

Special Occasions With Chef Marc

Several owners have already discovered that a private in-room dinner prepared by Chef Marc here at the Inn is just the right ticket for a satisfying option to the normal trek to the BHI Club or to Mojo's. Wish to be next? You can plan your world class private dinner by calling Chef Marc at 910-777-3197. Non Appetit!!

MHI Maintenance Update - September 2017

Exterior review completed and bids being gather to repair wood rot, roofing needs, window replacement

Interior routine and general maintenance under review with an established process to be implemented to assure and improved overall upkeep of units and general/common areas of inn. New Inn Keepers will be providing project plans, recommendations with an overall annual maintenance calendar plan
Basic unit painting and calking refresh being implemented in the later half of year or slow season.

New interior and exterior lighting have been made and are in process for improvements

A part-time general maintenance handyman has been hired to handle on going routine maintenance needs.

Fall/Spring owner work party planning in process to be communicated soon.

Gold Cart review and proposal have been secured and are currently under consideration by board for final approval. 
We Would Like Your Feedback

In an effort to keep our inn up to date and in the best possible condition, we are sending each owner a survey after their visit to provide an opportunity to let us know what you liked and what you discovered could use a little TLC or replacement. If you have a guest or renter, we would appreciate their input, as well. As owners, we need to evaluate our investment each time we are at the property to avoid letting potential problems become bigger and more expensive problems. If, you did not receive a survey and you have comments or findings you would like to share, please email them to any one of the BOD members listed at the bottom of this email and we will be sure to address your issue and respond promptly.
 
Finance Report
For the month of August, 2017, we report total year-to-date operating expenses at Budget, mainly driven by favorable insurance premium variances during the first half of the year, and costs controls through a series of initiatives in food and supply costs. Favorable variances have been offset by higher than expected professional fees, maintenance costs, and employee costs, including incremental expenses related to hiring costs and total compensation of our new innkeepers.  

Key expense items going forward are estimated to create an unfavorable variance to budget by year end in the range of $(10)K. Our cash position at the end of August 2017 was at $28K for operating account and $38K for our reserve account. However, September had limited dues income and cash outlays related to an HVAC system replacement. Our operating account cash balance reached a low of $10K but we managed to operate without a transfer of cash from reserves. We will continue to organize all dues collection efforts and ask that everyone make their effort to send their dues on time.  

We are evaluating expenses for 2018 and will be outlining expected changes in our next newsletter. Changes are primarily driven by the requirement to set into place an experienced staff to properly manage all the day to day activities of the Inn. The full transfer of these responsibilities was initially executed without the appropriate personnel and we’re carefully investing in that effort. Other cost changes in 2018 will include enhanced general maintenance expenses to limit further deterioration of key structural items, and a necessary upgrade, currently being evaluated, to the golf cart fleet.

If you’re interested in volunteering time to support the finance and accounting activities of the Inn, or if there are any related questions regarding financial matters, please email Frank Antunez at  fantunez02@gmail.com .
Nextdoor Communication
We have set up  Nextdoor.com as a way of communicating with Inn owners, and a way to communicate with owners of your suite exclusively. 
Many owners already use this program in their home neighborhoods. It is a very easy way to keep up on what is going on and to have quick updates and conversations as a group. If you are not familiar with  Nextdoor.com you can check out the website before you sign up. 
Note: If you are already signed up for a Nextdoor account in your home neighborhood, you will not be able to use the same email address for your Marsh Harbour Inn Suite. You must use a separate email address.
Here's how to join our group:
1. Join the NextDoor Bald Head Wynd at this link:
2. Join Marsh Harbour Inn Owners—we are asking all owners to join this group
3. Then you ask to join private groups of the suites you own. 
Blockade Runner Owners                   
Cape Fear Owners
Captains Quarters Owners
Harbour View Owners
Ocean View Owners
Pinnacle Suite Owners
Royal Palm Owners
Ship Watch Owners
Yacht Master Owners
We are looking for an administrator for each unit. If you’d like to be the administrator for your suite, please email cathie@bhiwellness.com
Bald Head Island Club Membership 
As an owner at Marsh Harbour Inn you are also a member of the  Bald Head Island Club   including access to world-class golf, swimming pool, work out facility, tennis, croquet, great restaurants and many seasonal activities - see below for the Holiday Calendar of Events for BHI Club. 

To take advantage of your membership you must register for a Temporary Membership for the days you plan to use the club or participate in events..   

BHI Club Temporary Membership Fees
Sept - Oct: $35/day or $65 for 3-day pass or $95//week
Nov - Dec: $20/day

* green fees and activity fees are extra

For more information and temporary usage fee, call  910-457-7320. 
Calendar of Upcoming Events

Island Nature Tours  - Every Sunday, Monday, Wednesday and Friday 9a-11p
BHI Conservancy 910-457-0089

Kids Activities - ongoing
BHI Conservancy 910-457-0089 

Island Outdoor Activities .

October 5 Howl at the Moon

Three days of celebrations centered around great music, fine wine, craft beer, craft cocktails, and the best of Southern food. 



October 27-29 Halloween Celebration

November 3 Howl at the Moon




December 3 Howl at the Moon




Other Helpful Links








Riverside Adventure Co . Rentals and activities


For a complete report on wind & surf conditions go to  www.bhibeachreport.com

To subscribe to Claude Pope's daily news about activities on BHI  go to  www.maritimemarketbhi.com  and follow the links

The Village Voice - subscribe
Contact Information
Tim Roche - President
Mike Kirk - Vice President
Cathie Ostrowski - Secretary
Frank Antunez - Treasurer
David Baumer - Board Member
Liz Dion - Board Member - Marketing

David Miller General Manager
Cheri Miller Innkeeper

(910) 448-0717 Innkeeper on Duty