MARSH  HARBOUR  INN            BALD HEAD ISLAND  NC           LATE  SUMMER 2017
July & August 2017
As the season changes, we want to let you know about the upcoming activities at Marsh Harbour Inn.
We hope this newsletter is useful in planning your next visit and staying in touch. We look forward to seeing you soon.  Safe travels.
From the President

Greetings!  I hope our MHI families are doing well as we kick off summer 2017, both on and off the Island.

Your Board met on May 31st with all members in attendance.  A full day was spent reviewing finance, maintenance, operational activities and marketing.  Each area has both short and long-term needs which will be detailed in future communications. The board will carefully review these needs, and budget and execute on a priority basis as it conforms to our fiscal reasonability and goals.  Exterior maintenance, interior décor and room refurbishment programs are the main focus at this time.

We have specifically budgeted for certain projects, while others remain open for discussion prior to any decision. A comprehensive and prudent plan will be detailed as we go into the 2018 budget year.  Please note, just as in your personal home, intelligent, well-executed improvements raise property values; not so much for neglected areas.
Please take the time to read this newsletter; being aware of our issues and activities will enhance our feeling of connection and community.

Consider joining a committee; we are reaching out for your assistance.  One way we are making the most of our resources is with your help, advice and experience.  Meet others who share your passion for our property, and make friends out of your MHI neighbors while benefitting the Inn in palpable ways.
   

My personal invitation is to pick up the phone-or shoot me an email anytime- to chat for a few, share your concerns and suggestions. 

Like any good relationship, you’ve got to have a voice…

My best,
Tim

336-558-8956
troche@juicethatbrand.com


Innkeeper Update

As announced two weeks ago, Jo will be leaving us the first week of July to work in the real estate business and spend more time with her daughter, Ness, as she completes her final year of high school.  Jo assures us she won’t be a stranger.  

NEWS!
After a long week of interviews and hiring protocol, the HOA Board of Directors is very pleased to announce that they have successfully identified the new " MHI Innkeeper Couple" that will be running our inn for the next several months and perhaps longer.  An introduction to our new team will be sent out this week.  Please watch for it!

HOA Suite Reservations and Rentals

Please contact Christie Smith for the following HOA rental assistance  
  • To confirm your arrival and departure dates
  • If you wish to rent your suite or switch with another owner
  • To notify us of a friend/ family member or the rental of your week 

New MHI HOA Website!
A new HOA website has been set up for the Marsh Harbor Inn HOA.  We have completed Phase I and will begin Phase II (Owners Only Portal) in August.

Please take a look and let us know your thoughts or feel free to send photos to post in our gallery.



FYI & Friendly Reminders...



Suite Inventory
Owners are reminded to always check the inventory in their suites for missing items and let the Innkeeper know of any discrepancies.  A new inventory list will be posted in each suite (kitchen cabinet) for easy review.  Also, it is very important to leave the inventory as you find it, clean and neatly put away.  Please do not leave dishes in the suite for the innkeeper to clean.


Left Over Food
It is great to share leftovers with other owners and staff!  When checking out, please place your “sharable” in the owners refrigerator or in the kitchen with a note.  Do Not leave food in your refrigerator in your suite.


Pet Policy
Pet owners, please be sure to protect our Inn-vestment by protecting the furniture in your suite.  The innkeeper will provide you with old sheets / blankets upon your arrival. If you don't see them, please ask. 


Energy Efficiency + Security
In an effort to keep utility bills down and to protect our investment, we ask that all suite doors be closed and lights off when the suite is vacant.


Suite Ownership Groups
Each suite has a Suite Captain assigned to it.  We have set up a network communication system using Nextdoor.com.  Many of the suite owners are interested in making improvements and changes to their investment.  Please work together with your Suite Captain and ownership group to discuss and agree upon improvements.  Email Cathie Ostrowski at Cathie@bhiwellness.com for more information


- Yacht Master - Kim Roche                 kim@juicethatbrand.com
- Pinnacle - Sophia Derrick                 SophiaFDerrick@gmail.com
- Captain’s Quarters - Judy Brown      jfrances40@earthlink.net
- Royal Palm -   Cathie Ostrowski      Cathie@bhiwellness.com                        

Cape Fear - Sandy Evans                 Tisevans@aol.com
- Ocean Visits - Sandy Evans              Tisevans@aol.com
- Ship Watch - Dee Omer                     Dee@grsnc.com
- Blockade Runner -Katherine Bae      Katbaer@gmail.com
- Harbor View - Barbara Carter            Ultrasup@aol.com

Innkeeper's Corner

Dear Owners,
We are very much looking forward to catching up with all of you over the summer months.


Can anyone believe we are already into June? I for one am happy for some beach weather! Speaking of the beaches, BHI finally brought out their 2017 map and the beach accesses on it are now either green or red. Green marks public access, red marks private access. As far as I can tell all are still ‘public’ but green marks emergency 911 access locations.


The Island is heating up for a busy summer; the market is well stocked and ready, including the new outdoor area serving adult beverages! The restaurant owners have been coming by with their new menus with some delicious new menu items.  


Ever tried…
Walk with Ghosts – this tour is fun for the whole family. Lasts about two hours and takes you through 350 years of island history! You can make your reservation at the sail shop.


Historical tour – I thought I knew just about everything about Bald Head but I did not know it was home to a hospital in the Revolutionary war, did you? You can find out more about this and the tour by going to Old Baldy Foundation.


Tip for your next visit
Please remember you can call ahead to the market and they will deliver anything from a bottle of wine to a full weeks’ worth of groceries. They’ll even put your items in your fridge/freezer if necessary. So don’t stress and lug all that food. Support your local Bald Head Island Market! For details please contact the market directly at 910 457 7450


Your home away from home
Our shed and attic are beginning to ‘fill up’ again; we don’t have a lot of storage therefore we kindly ask you to please remove any items that you no longer use. If you have more than one bin please combine and keep only one. Fishing rods must not have hooks or be tied securely for the safety of everyone.  Permitted items for storage in the outside shed are beach chairs, umbrellas, toys, fishing rods & kites. Large coolers, small grills and other bulky items are not permitted.

                                                                                               

You will see our cart covers piled up in the shed; we have had such indecisive weather! So they have been pulled on and off numerous times in the past two weeks. When the weather stabilizes they will be pulled, checked and stored correctly. In the meantime please excuse!


Pests
The Island starts to get buggy around this time especially on the very quiet still days. For your convenience we have bug spray located on the shelf next to the first aid kit. We also have creams and lotions for bites located in the first aid kit should you need.


911
Please remember if you have a true emergency call 911 right away and then call the innkeeper on duty for assistance. 910 448 0717 If you feel the situation does not require immediate attention there is a daily drop in Dosher hospital clinic next to the police station, if it’s evening time call your innkeeper and they will advise you how to get the help you need without the sirens and lights!


Breakfast
As you probably know we have a wonderful group of women working as our ‘breakfast committee’ some of you have voiced ideas & opinions, please share these with owner and head of the committee, Joan Baumer @ joanbaumer@gmail.com                                                                                                                                

One thing that will not change at breakfast is the incredible views we wake up to every morning. This picture was taken the morning after a full moon, watching the sunrise peacefully over the marsh is one of my favorite times of day.


Coming up…
July 4th celebrations! This is a very busy time on the Island and favorite amongst boaters. It is so cool to take a boat out to the river under the stars and have the fireworks display going off right above your head! For a fee the ferry offers a ride out also! Please remember owner Lynn Derrick has a boat slip for rent just a few steps from our front door. If you are interested in renting the slip at this time or anytime, please contact Lynn directly on 803 629 6223

Wish list
Our wonderful new president Tim Roche was visiting recently, he asked, Jo, ‘if you had a wish list what would you like for the inn’? We were in the dining room, where he had just come in from eating outside. It was clear we were both on the same page… umbrellas to keep the sun off and ‘hey presto’ the very next day, guess what we had outside, yip you guessed it, two beautiful sea blue umbrellas. This got me to thinking about a ‘wish list’.                                                                                                                                                                  

If you are so inclined to offer a ‘wish’ to the MHI, here is a few items that we would love to have for the enjoyment of everyone.                                                                                                                                                                 

Kitchen items - New pots and pans, knifes and pretty serving plates for breakfast service.

                                                                                                                                                                    

Outdoor chair size seat cushions (now that we have those beautiful umbrellas…)                

                                            

Decorative outdoor citronella candles.                                                                                                                                                                                       

DVD’s you don’t watch anymore, books you don’t read anymore, new board games or puzzles.  If you would like to bring or send anything please contact me at jo@marshharbourinn.com      


July 4th ‘Happy Hours’
We will offer refreshments and snacks over the July 4th festivities; dates and times will be posted within the inn. If you would like to host a wine and cheese or cocktail hour at the inn during this special time please contact me directly either at the above email address or at 910 742 6593.


Kitchen  time                                                                                                                                                 

In my many years at the Marsh Harbour we have never had a need for the signup sheet for evening kitchen use.  Owners tend to just work around each other and it usually becomes quite the party! That said, we do have a signup sheet prepared. If you’d prefer private time with family and friends in the kitchen and/or dining area let the innkeeper on duty know. They will place the signup sheet in the kitchen with your preferred time and notify the other owners/guests of possible times for kitchen use.
2017 is going to be a very good year at the Marsh Harbour Inn and 2018 will be even better!  Please invite family and friends to ‘check us out’ and consider becoming part of the Marsh Harbour Inn Family.             


Cheers to a wonderful summer.


Jo 

Memorial Day Decorations on the BHI Ferry
A view of the sunrise from the MHI back deck 
We need your Feedback

In an effort to keep our inn up to date and in the best possible condition, we are sending each owner a survey after their visit to provide an opportunity to let us know what you liked and what you discovered could use a little TLC or replacement. If you have a guest or renter, we would appreciate their input, as well. As owners, we need to evaluate our investment each time we are at the property to avoid letting potential problems become bigger and more expensive problems. If, you did not receive a survey and you have comments or findings you would like to share, please email them to any one of the BOD members listed at the bottom of this email and we will be sure to address your issue and respond promptly.
 
Finance

This year we are pleased to share that the Board has implemented a series of initiatives to enhance financial management and discipline.  Some of those initiatives include:


  • Detailed budget by month, adjusted to reflect seasonal demand impact
  • Key budget categories of payroll, maintenance, and food and supplies under the responsibility of separate, dedicated subcommittees
  • First intra-month review and reporting versus budget, done after the accounts payable process on the 15th is complete
  • Preparation of executive financial summary reports for Board discussion and review

Our operating expenses through the close of April are only slightly higher than budget for very specific, non-recurring reasons.  At the current rate of normal operating requirements, we forecast closing the year at, or slightly below budgeted costs. 


Total cash in banks as of 4/30/2017 were  $74.4K; $35.5K in the operating expense account and $38.9K in the reserve account.


Dues collected to date show all owners dues are on schedule.  The Developer met its requirements as agreed to during the owner’s meeting and has continued with consistent weekly payments.


Year to date operating expenses as of 4/30/17 were $(4.4)K higher vs Budget driven by earlier and higher than expected golf cart repairs and higher than planned professional accounting fees.  Given the state of current financial organization, we expect financial accounting fees to be at or lower than budget going forward.  We are closely monitoring cart maintenance expenses and have initiated the process to evaluate alternatives as these costs are expected to continue to be a burden given the age of the cart fleet. 
May operating performance is expected to be in line with budget, with continued benefits from lower than budgeted insurance payments.


Our focus is on expense categories of payroll, repair and maintenance, and food and supplies.  They represent 68% of our total expenses.  

If you’re interested in joining the Finance Committee please contact Frank Antunez at fantunez02@gmail.com or (919) 907-1049.  We have well defined Treasury and reporting activities we need assistance with.

Nextdoor Communication
We have set up  Nextdoor.com as a way of communicating with Inn owners, and a way to communicate with owners of your suite exclusively. 

Many owners already use this program in their home neighborhoods. It is a very easy way to keep up on what is going on and to have quick updates and conversations as a group. If you are not familiar with  Nextdoor.com you can check out the website before you sign up.  
Note:  If you are already signed up for a Nextdoor account in your home neighborhood, you will not be able to use the same email address for your Marsh Harbour Inn Suite. You must use a separate email address.
Here's how to join our group:

1. Join the NextDoor Bald Head Wynd at this link:
https://nextdoor.com/invite/ykjcubfrqepzutnztbhz

2.  Join Marsh Harbour Inn Owners—we are asking all owners to join this group

3.  Then you ask to join private groups of the suites you own.  
Blockade Runner Owners                   
Cape Fear Owners
Captains Quarters Owners
Harbour View Owners
Ocean View Owners
Pinnacle Suite Owners
Royal Palm Owners
Ship Watch Owners
Yacht Master Owners
We are looking for an administrator for each unit. If you’d like to be the administrator for your suite, please email cathie@bhiwellness.com
Bald Head Island Club Membership 
As an owner at Marsh Harbour Inn you are also a member of the  Bald Head Island Club  including access to world-class golf, swimming pool, work out facility, tennis, croquet,  great restaurants and many seasonal activities - see below for the Holiday Calendar of Events for BHI Club.  

To take advantage of your membership you must register for a Temporary Membership for the days you plan to use the club or participate in events..   

BHI Club Temporary Membership Fees
Nov - March: $20/day
April - October: $50.00/day or $130.00/Week

* green fees and activity fees are extra

For more information and temporary usage fee, call  910-457-7320.  
Calendar of Upcoming Events

Island Nature Tours  - Every Sunday, Monday, Wednesday and Friday 9a-11p
BHI Conservancy  910-457-0089
July-September Southern Living Idea House Tour
The Southern Living Idea House at 204 Whale Head Way will be open for tours from June 16 until September 3 and on select weekends in the fall.  A portion of all tour ticket sales will benefit the nonprofit Old Baldy Foundation, which works to preserve North Carolina’s oldest lighthouse.  Admission $15 Adults / Free children 12 and under when accompanied by a paying adult. 
July 1 Low Tide Kayaking
Low Tide Kayaking 
(also 7/1, 4:30-6:30 p.m.; 7/4 11 a.m.-1 p.m.; 7/7, 1:30-3:30 p.m.; 7/9, 3-5 p.m.) 
BHI Conservancy. Meet at Village Creek access. Explore the salt marsh 
while discovering usually hidden creatures. Each trip offers a chance to 
catch shrimp, etc. using hand nets. $40/members; $55/non-members. 
Register at www.bhic.org or call 910-338-0911.
July 4 Independence Day Annual Golf Cart Parade  
Participate in Bald Head Island’s signature Golf Cart Parade by decorating your own cart!
Cart line up at the old tent site in the harbor 
begins at 9 a.m. and the parade begins at 10 a.m. Join the Old Baldy 
Foundation for one the island’s most beloved traditions. Decorate your 
cart in one of the following categories: Anything BHI, Patriotic, or Tacky 
Tourist. Sign up at www.oldbaldy.org or call 910-457-7481. 
July 4 Family Seafood Festival
4 p.m.  BHI Club. Bountiful seafood buffet, live music, face painting, bounce 
house, water slide, crafts and games for all ages. $35/adults; $16/ 
children 4-11; under 3/no charge. Advanced ticket purchase required. 
Call 910-457-7300 or www.bhiclub.net/events to purchase online. 
Temp BHIC membership required
July 5 Sunset Sailing
5:30 p.m. Sunset Sailing (also 7/5, 7/6) 
The Sail Shop. Come aboard 26ft. J80 for a sunset sail. Reservations 
required. 910-457-6844 or Customerservice@thesailshop.com. 
July 8   Bald Head Island Club Summer Wine Dinner 
Location: the Ocean Room
Call 910.457.7300 for Reservations & Pricing  Temp BHIC membership required
July 8 Ibis Sanctuary Tour
BHI Conservancy. Meet at the Conservancy. Explore Middle Island 
while visiting the Ibis Sanctuary, a protected area of land that is private 
and only accessible with Conservancy staff. $15/members; $20/nonmembers. 
Register at www.bhic.org or call 910-338-0911.
August 5  Progressive Dinner Gala 
5-11PM 
Enjoy cocktails and hors d'oeuvres at Old Baldy followed by dinner and dancing at the Bald Head Island 
Club. Reservations Required 
August 5  Bald Head Island Club Pool Party  for Adults Only
Location: The Club Pool and Peli Deck 
Featuring grilled favorites, games, music and more!
Call 910.457.7300 for Reservations & Pricing  Temp BHIC membership required
August 6  Movie on Old Baldy 
8:30 PM 
FREE - Open to the Public 
August 7 Howl at the Moon
An Island tradition for several years running, the Maritime Market hosts the largest beach party each month when the full moon rises out of the Atlantic Ocean. The "Howl" party (as it's called by the locals) happens on East Beach Access 39, and attendees BYOB and bring appetizers to share. The Market brings huge pots of soup and some appetizers to share as well.   
Free and open to all.

Contact Information
Tim Roche - President
Mike Kirk - Vice President
Cathie Ostrowski - Secretary
Frank Antunez - Treasurer
David Baumer - Board Member
Liz Dion - Board Member - Marketing
Cliff Younger - Board Member



(910) 448-0717  Innkeeper on Duty