High Demand for EAP and Mental Health Services
As many employees are seeking out Employee Assistance Program (EAP) and mental health services, they are experiencing significant delays accessing providers. Employers can provide additional information and resources to meet their needs. This is particularly important for crisis situations.
For employers in the Springfield area, these resources may be helpful to communicate to their teams.
For crisis situations (all are free services) -
Call or Text 988 (the National Lifeline)
While not specific to Burrell, the National Lifeline is available 24/7 and routes to the
local Crisis Line in the caller’s geographic area which is Burrell’s Crisis Line.
Call 800-494-7355
This is Burrell’s Direct Crisis Line for SW MO. It is available 24/7 and
you may call for your own situation or if you want guidance on a
situation involving a family member or friend.
Go in person to 800 S. Park Avenue, Springfield, MO 65802
(Near Grand & Kansas Expressway).
This is Burrell’s Behavioral Crisis Center. They are open 24/7 for intervention treatment, observation, and stabilization for anyone if they feel in crisis.
For non-crisis situations (charges apply) -
Go in person to 1300 E. Bradford Parkway, Springfield
(Near Bradford Parkway & Primrose)
This is Burrell’s Connection Center. They are open Mon – Th, 8:00 AM – 8:00 PM;
Fri 8:00 AM – 5:00 PM and provide onsite assessment typically that day and
referral to appropriate services. Verification of insurance will apply.
Two great downloadable resources can be found by clicking below: