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A Note from Cait
Fully implementing OpenNotes requires culture change for patients and clinicians alike. Even within health systems that embrace transparency, making this kind of change can be challenging.
Dr. Sue Wolver,
a prominent clinical leader at Virginia Commonwealth University Health, points out that “We all know that patients can go at any time they want to health information management and pick up their records with those exact same notes, but it’s something about that immediate access that really scares doctors.”
Communication is key. For clinicians, sharing research and stories, setting expectations, and addressing concerns openly can ease the path to OpenNotes. Patients and their families need information about what notes are, why the health system is sharing them, and how they might benefit. When health systems communicate clearly about notes with their patients, they are more likely to read them. In turn, that can improve trust and satisfaction among patients and their care teams. Check out our new
Communications Toolkit
to see some striking examples of how health systems are communicating with clinicians, staff, and patients.
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Our
NEW Communications Toolkit
offers suggestions and materials for communicating with staff, clinicians, patients, and the public. The goal is to help facilitate efficient and effective implementation of OpenNotes.
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Communicating with Patients and Staff
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Have you met Dr. Susan Wolver?
After losing her father to a medical error, Dr. Wolver's support of OpenNotes became personal.
Here's her story
about bringing OpenNotes to Virginia Commonwealth University Health.
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What you may have missed on The Same Page blog!
Read and subscribe!
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In the Media
:
From OpenNotes skeptic to true believer
"It's not just about the information. Turning the computer so that the patient can see is in itself empowering." -
Fernandez
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OpenNotes is pleased to announce the appointments
of
:
Co-founder
Tom Delbanco, MD
will be the inaugural incumbent of the John F. Keane & Family Professorship in Medicine at Harvard Medical School (HMS).
Co-founder
Jan Walker, RN, MBA
has been promoted to Associate Professor
of Medicine at Harvard Medical School and
Executive director
Catherine DesRoches, DrPH
has been appointed to Associate Professor of Medicine at Harvard Medical School.
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“Mr. Keane and BIDMC are ensuring that HMS, Dr. Delbanco, and all future incumbents of this professorship work to empower patients to participate in a transparent approach to health care, thereby improving communication between patients and health professionals. Ultimately, this will improve health outcomes,” said
Harvard Medical School Dean, George Q. Daley, MD.
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10 health systems have joined us since November!
20,535,000 patients now have access to OpenNotes
Visit our
map
to see the full list of health system sharing notes.
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New Research
Catch Us Here!
March 12 - John Santa and Deb Wachenheim, PFCC Partners Conference
April 11 to 15 - Joann Elmore, Leonor Fernandez, Matthew Germak, SGIM
April 16 - Steve O'Neil and Liz Salmi, Beryl Institute Conference
May 7 - Liz Salmi, ASCO
May 10 - Amy Fellows, Institute for Healthcare Advancement Conference
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New National Health Information Technology PFAC is Looking for Members!
OpenNotes is partnering with
PFCC Partners
to develop a National IT (Information technology) Patient and Family Advisory Council (PFAC)!
To develop recommendations for improving the patient experience with health information technology, we are looking for individuals with a range of experiences in using patient portals. This national PFAC will meet via webinar/phone 4 times per year, starting late March 2018. Learn more and apply
HERE
. Contact Deb Wachenheim (
dwachenh@bidmc.harvard.edu
) with any questions.
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