April  2015
Issue: 18
RSG Newsletter
Thank you for your interest in RSG.  Below you will find information on recent product innovations that we are excited to share with you this month. Our experienced staff can be reached at +1.817.624.6600 to discuss these products or any speciality needs that you may have.



After months of hard work by everyone, RSG Products has received AS9100C certification. This certification represents RSG Products' continual commitment to improving the quality of our operations so that we may provide products and services of the highest quality to RSG Products customers. This prestigious certification, 

one that is required by many Tier-1 aerospace companies, was granted after AS9100C auditors intensely evaluated the effectiveness and quality of RSG Products' supply chain management, product traceability, commitment to customer satisfaction, risk management strategies, engineering, and manufacturing operations.

The steps taken to meet this stringent standard have, and will continue to, improve the overall quality of products and streamline our operations. The commitment by all RSG Products employees to utilize this system has made it possible for RSG Products to take the next step in improving the company and places RSG Products in an elite group of companies who demand the highest quality from all facets of their operations.


RSG Products is the holder of an FAA PMA authority that designs, manufactures and distributes air conditioning and video camera systems for various helicopter models, as well as Garmin G500H Installation kits. Specialty kitting and PMA approval on STC kits can be obtained through our facility along with our extensive list of capabilities through in-house processes and our expansive approved vendor network. RSG Products' ability to report on Key Performance Indicators help us control on time deliveries and stock the necessary components for great customer support.


For more information about RSG's products and services, please contact Amanda Weidler, Marketing Manager, at Sales@rotorcraftservices.com   or call (817) 625-0192.
Featured Article

AviIT Inc. is delighted to announce that Rotorcraft Services Group (RSG) has selected its eMan solution to simplify the management of its technical library.

eMan will provide a centralized document store and library for all of RSG's technical publications associated with the maintenance and repair of aircraft and components. eMan will be delivered as a managed service by AviIT Inc. from its data centre in St Louis, Missouri. It will provide RSG aircraft maintenance technicians with web-based access to the full range of its documentation from any location across the globe.

 "We wanted a system that would provide our technicians with a very robust and straightforward means of accessing all of our technical publications from any site at any time. We also wanted to be able to avoid the need to maintain a large estate of local access devices and to ensure our quality with current FAA conformity", states Mike Gallegos of RSG. "eMan fits the bill perfectly and the range of existing helicopter operators and service centres already using the system provides comfort that AviIT understand the demands of the sector".

Kevin Clark, AviIT Chief Operating Officer welcomes the selection by RSG. "We are delighted that an organization with such a high commitment to delivering a flexible yet high quality service has selected eMan to meet its requirements in the management of technical publications. eMan has been developed to allow our clients to focus on the aircraft maintenance tasks rather than the complexities of managing technical publication. We look forward to a long and prosperous relationship".

About AviIT Inc. (www.aviit.com )

AviIT was founded in 2004 and provides the aviation sector with a range of innovative and cost-effective software solutions. AviIT's eMan product provides aircraft operators and MROs with a solution for the efficient management and distribution of documents and technical publications associated with maintenance and repair.  It greatly simplifies the librarian tasks and provides engineering staff with access to complex and critical information anytime, anywhere, over any network. Customers include Era Helicopters, Blue Hawaiian Helicopters, Metro Aviation, Greenwich AeroGroup, Airberlin Technik, Skyservice BAAS, and Monarch Aircraft Engineering.

AviIT Ltd is also the developer of the award winning Bluebox Ai, iPad based, portable in-flight entertainment system. This is deployed on airlines such as Hawaiian Airlines, Aeromexico, British Airways, El Al, Air Italy, Jetairfly, Jetstar, and Thai Airways. 
RSG is an approved repair station for: 
In This Issue
RSG Products Recieves AS9100C Certification
RSG Selectes AviT for Technical Library Management
Check out our EC135/145 EMS Offerings
Sign up for Technical Document Updates
EC135/145 EMS Offerings
RSG has updated it's list of offerings with STC approved EMS solutions for the Airbus EC135 and EC145 (MB-BBK 117) helicopters. STC PMA'd products are available for individual parts sale or can be installed in a full completion or retrofit by our world class completions center.

Want to learn more? Send us an  e-mail or visit our website to view our comprehensive products and capabilities!
EC135/145 Patient Loading Systems & Attendant Seating Options
Primary and secondary stretcher options are available as well as replacement parts for existing systems. 
Various attendant seating options can be sold in multiple configurations as approved by the supplemental type certificate. O ptions include: 
  • LHS or RHS Fixed Aft Facing Medical Attendant Seat 
  • Tracking and/or Swiveling Medical Attendant Seats 

The tracking/swiveling seats are approved for forward and aft facing installations. All seat options are crash attenuating and come with four-point inertial restraint system, and optional features such as two-position recline and adjustable backrest.


To learn more send us an e-mail or visit our website!


In a continuous effort to improve customer service, RSG Products is now offering e-mail notification for updates to technical documentation for our products. These, along with other helpful documents can be found on the   Customer Support page of our website.


Thanks Doug!


To ensure you receive the latest technical documentation click here:

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