Several of our customers have asked what our plans are for dealing with the coronavirus pandemic and whether we expect to stay in operation and continue to support our programs.
We expect to continue supporting our policy comparison tools throughout the pandemic. Most of our staff already work from home, and those that don't are able to do so if necessary. Thus we believe we can continue to provide the services you have come to expect, and we'll do all we can to keep things running smoothly. Fortunately we make very little use of paper-based documents, so everything we need daily is accessible remotely.
We ask that
if you pay your subscription by paper check
, use an alternative method. We accept direct deposits and anyone paying by check can set up a direct deposit alternative. Please contact our office by email to
and we will send you the routing number and account number to use. This will ensure that your payments are received and credited quickly.
That said, we are interested in learning how our customers are dealing with the pandemic and would like to hear from you about how you are coping. If we get some innovative stories, we may share them in a future newsletter. Our sense is that most of our agent producers do very little face-to-face selling any more, but we don't really know that for a fact. If you have been doing in-person sales before the coronavirus, what have you changed and how has it worked out? Did it involve switching to online contact, requiring new tools you haven't used before? Anything you've found helpful would likely be of interest to others who use our programs. Write to us at
, with subject COVID-19.
Finally, our thoughts are with all of you who connect with us through our comparison tools. We won't repeat all the advice about washing your hands, not touching your face, staying 6 feet away from others, things you've heard thousands of times by now and incorporated into your daily routine, being smart rational people. But do stay safe, keep in touch, and hopefully we'll come out of this stronger and ready for better days ahead.
Ted Pass, CEO