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Surge Learning Newsletter 2nd Edition                                                                       Q1 2014
In This Issue



2013 in Review 

A Glimpse of 2014 

Referral Appreciation 



Tulia Ferreira





Amanda France

Director of Training and Support



 Email Tulia

 Email Amanda

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Surge Learning is an online education platform backed by exceptional customer service. If you need assistance with anything related to your education program please give us a call or send us an email. We are happy to help.
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IntroDear Client,


Welcome to Surge Learning's second quarterly Newsletter with updates on what's new, what we're working on, and special announcements. Please let us know if you have any suggestions or input about our newsletter, we would love to hear from you.

Tulia Ferreira, Amanda France
& the Team at Surge Learning
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New2013 in Review

We had enhancements to the Live Events feature, with the ability to include live events in the reports. In the Settings feature, Education Coordinators can now customize how far in advance required courses will display for employees. The library has welcomed some new courses, including dementia care resources, AODA, Community Care, and Retirement education. Supervisors and Education Coordinators can now import and export a user's education history if that employee relocates to a different home using Surge Learning. A new report has been added called Monthly Education Summary Report. This was a suggestion from Education Coordinators and it has definitely been beneficial for Homes since being added. When users become inactive, Education Coordinators can now note the reason and date. The Education Assessment has been renamed to Custom Assessment, allowing multiple assessments to be active at the same time and assigned to specific departments. In 2013, a feature was added for Education Coordinators to assign education to individual users, in addition assign courses with different dates for different departments. When completing courses, Homes now have the ability to set the passing mark for tests and course certificates can be printed after successful completion. We have also added functionality to make viewing courses even easier using different mobile devices.


Surge Learning grew to support over 24,000 users completing over 60,000 courses per month. What a FANTASTIC year!


Thank you for your support, we appreciate it.


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Main2A Glimpse of 2014  


We value your suggestions and continue to make enhancements or improvements to the program based on your input. We certainly appreciate all the amazing suggestions to date! This year, Surge Learning will be adding a new module to develop surveys. Also, look for enhanced reporting and re-occurring live events coming this year!! We are excited about some of the new content we will be developing this year, expect to see the inclusion of topics such as Team Work in Health Care, Leadership, Wheelchair Safety, Wellness, and resources for Volunteers, Recreation Staff, Community Living, and Acute Care . We look forward to another great year with you! 

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PromoReferral Appreciation Program   
We really appreciate you telling other homes and people you know about what a great education tool Surge Learning is. If you make
a referral that helps Surge Learning gain a
new client we will provide your home with a laptop, tablet or other electronic device from our list of approved products to say thank you and to support your ongoing education programs.
We would really like to thank all of our customers for their support and for helping Surge Learning grow. Please keep making those suggestions  as well as we are always looking for ways to improve our product in ways that benefit you. 
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