Upcoming Castle Speaking Engagements

CWE's Annual Women Business Leaders Conference, Friday, October 4, 8 a.m. to 4 p.m. -- Principal Sandy Lish  is emcee and will be interviewing keynote speaker  Stacy Madison , founder of Stacy's Pita Chips and BeBold bars

9 a.m. to 3 p.m. -- Sandy will join Morrison Mahoney Partner Gareth Notis and Dana-Farber Cancer Institute Associate General Counsel Kara DelTufo to discuss best practices for navigating discrimination and harassment claims

"Proactively Managing Donor/Funding Issues Before They Become Crises," Georgia Independent School Association, Thursday, January 23, 2020 -- VP Philip Hauserman

Castle in the Community!

The Castle team was proud to host another successful WriteBoston  Career Exploration Day for students from the Teens in Print  summer program. From networking with Castle mentors to drafting creative pitches and pitching our mock newsroom, the students gained hands-on experience and insight into public relations. 

Tips of the Trade!

"Nurture your media relationships. Don't only reach out when you have something to pitch. Be a valuable resource and make it a two-way street."

"When you negotiate your hotel contract, make sure you understand the implications of your room block."

"Be sure to include links in every tweet. More than 92 percent of engagement on Twitter comes from link clicks."

"Always include a compelling call to action on all marketing materials." 

"It's important for more than one person to have administrator rights to your organization's social media accounts. These same people should have the ability to access the accounts from a mobile device."

The PRGN blog included Philip's  guest post on tips for managing social media during a crisis Hint: It starts with being prepared -- developing and implementing a plan, guidelines and posting policies for internal and external interaction, as well as strategy for responding to posts, Tweets and shares.

Welcome, New Clients!

It's Friday at 4 p.m. Do you know where your crisis is?
By Sandy Lish, Principal

It's inevitable. It's Friday. Late afternoon. The call (to the crisis communications  counsel, attorney and/or risk management firm) comes. "Hi, we're dealing with a situation here. I'm not sure if it's really a crisis, we're reaching out to touch base, just in case."

Nine times out of ten, it is, indeed, a crisis.

We are available to our clients when they need us, regardless of the time or day. We appreciate the opportunity to work with them, even when it's around the clock. But Friday afternoon is not a good time to finally take stock of a breaking issue. It has nothing to do with the damper it might cause on our weekends, and everything to do with how the timing affects communications, resolution and so much more. 

Click here to learn more about why waiting until Friday afternoon to address a sensitive issue is a bad idea.

Client News
Newton-Wellesley Hospital President Michael R. Jaff, DO was named one of Becker's Hospital Review's 2019 Physician Leaders to Know. In addition, the hospital's new breastfeeding pod was featured in The Boston Globe and Newton TAB, and cardiologist Dr. Kimberly Parks discussed the importance of lifestyle medicine in Exhale Lifestyle.

Deloitte Partner Susan Esper appeared on Bloomberg Baystate Business Radio to share how the firm addresses gender disparity on corporate boards through Deloitte's New England Board Ready Women program, an initiative that she co-leads. New England retail leader Kate Ferrara sat down with WBZ NewsRadio to share insights from Deloitte's annual back-to-school survey.

Savage, Turner, Durham, Pinckney & Savage attorney Zachary R. Sprouse secured a $4,250,00 million verdict in a jury trial for a client who was catastrophically injured by a falling tree limb. The verdict is the largest known award in the history of McIntosh County (Georgia); it is also one of the top verdicts for a case of this kind in Georgia in 2019. 

Brain Aneurysm Foundation Executive Director Christine Buckley was recognized in Wicked Local Hanover for her participation in the 2019 Charity Warriors Challenge (which she won). 

Castle team members celebrated 
Brain Aneurysm Foundation's  25th Anniversary

Parenting Journey Executive Director Imari Paris Jeffries recently authored Op-Eds in the Boston Business Journal and Mass Nonprofit News, encouraging a diverse pipeline of leadership in the nonprofit and education sectors.

Boston Arts Academy's new arts dean, longtime faculty member Tyrone Sutton, was featured in Ethnic Online and Dorchester Reporter.

Higher Education
The College of Saint Rose  received  nearly $300,000 in federal funding from the U.S. Department of Justice Office on Violence Against Women to implement "Project Voices," a campus-wide effort to prevent and respond to sexual assault and domestic violence. Saint Rose President Carolyn J. Stefanco was recently appointed to the American Council on Education's Women's Network Executive Council. President Stefanco was also elected to the Albany Medical Center Board of Directors.

Bond Brothers, Inc.'s promoti on of   Dan Foppiano to vice president of New York's Civil and Utilities division was featured in BIC Magazine , Boston Real Estate Times , Civil and Structural Engineer , among other publications.

Castle Events Around the World
This summer our events team produced and executed meetings and conferences closer to our Boston headquarters, while gearing up for our clients' fall international programs. Here are highlights from a few of these events and site inspections: 
  • four-day, 1200-person global sales conference in Orlando for one of the nation's largest software and hardware resellers;
  • site inspections to the Bahamas, Mexico and Hawaii for multiple sales incentive programs for clients in the technology industry

To learn more about our event management services, click here.

Crisis Communications Update
Our crisis communications team supported clients across a variety of industries in Q3. Over a three-day time period earlier this month, we managed issues for clients in seven states on the eastern seaboard, from Florida to Maine.
  • K-12, independent schools and school systems | AL, FL, MA, ME, NE, NH
  • Healthcare | MA
  • Higher education | NY
  • Nonprofit | GA, MA, VA
  • Technology | CA, MA
  • Publishing | MA
  • Hospitality | MA
  • Manufacturing | MA, NV
Our issues management and crisis communications practice continues its rapid expansion. Through Q3, we've advised on 71 issues for 46 clients in 13 states. This includes support for breaking crises,  crisis communications plans and tabletop exercises. Be sure to follow insights and advise, expert commentary and presentation activity on our dedicated Crisis Communications LinkedIn page.

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 sandy   wendy

Sandy Lish             Wendy Spivak

Principal/Founder   Principal/Founder